TrustRadius

eStreamDesk vs. GoDaddy Digital Marketing Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eStreamDesk
Score 10.0 out of 10
N/A
eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services.N/A
GoDaddy Digital Marketing Suite
Score 4.2 out of 10
N/A
Available even to businesses that do not have a website, the GoDaddy Digital Marketing Suite is built to provide small businesses everything they need to stay connected and engaged with customers. Users can manage business listings, social media posts, email marketing and business reviews from one dashboard.
$9.99
per month
Pricing
eStreamDeskGoDaddy Digital Marketing Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
eStreamDeskGoDaddy Digital Marketing Suite
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.—
More Pricing Information
Community Pulse
eStreamDeskGoDaddy Digital Marketing Suite
Features
eStreamDeskGoDaddy Digital Marketing Suite
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
eStreamDesk
10.0
1 Ratings
20% above category average
GoDaddy Digital Marketing Suite
-
Ratings
Organize and prioritize service tickets10.01 Ratings00 Ratings
Subscription-based notifications10.01 Ratings00 Ratings
Ticket creation and submission10.01 Ratings00 Ratings
Ticket response10.01 Ratings00 Ratings
Multi-Channel Help
Comparison of Multi-Channel Help features of Product A and Product B
eStreamDesk
10.0
1 Ratings
22% above category average
GoDaddy Digital Marketing Suite
-
Ratings
Customer portal10.01 Ratings00 Ratings
Email support10.01 Ratings00 Ratings
Best Alternatives
eStreamDeskGoDaddy Digital Marketing Suite
Small Businesses
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
LocaliQ
LocaliQ
Score 8.8 out of 10
Medium-sized Companies
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
LocaliQ
LocaliQ
Score 8.8 out of 10
Enterprises
SysAid
SysAid
Score 8.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
eStreamDeskGoDaddy Digital Marketing Suite
Likelihood to Recommend
10.0
(2 ratings)
-
(0 ratings)
Likelihood to Renew
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
eStreamDeskGoDaddy Digital Marketing Suite
Likelihood to Recommend
eStreamDesk
The application's simplistic approach to Web-based helpdesk management makes it simple to use. It avoids unnecessary functionality and has a simple, clear user interface. The only features that are really helpful to businesses are hosted on the platform. This is of great help in minimizing workload, especially if you meant to use it for customer requests.
Verified User
Anonymous
Read full review
GoDaddy
No answers on this topic
Pros
eStreamDesk
  • It is very easy to implement in small and medium enterprises.
  • The rules engine is simple and effective.
  • 100% usable right out of the box.
  • API simple and functional integration.
Verified User
Anonymous
Read full review
GoDaddy
No answers on this topic
Cons
eStreamDesk
  • No complaints - it does what it is expected to do at a very reasonable price.
Verified User
Anonymous
Read full review
GoDaddy
No answers on this topic
Likelihood to Renew
eStreamDesk
No complaints at all. Great cost. eStreamDesk does the job.
Verified User
Anonymous
Read full review
GoDaddy
No answers on this topic
Alternatives Considered
eStreamDesk
I tried several open source tools. The relationship between product quality and effort to set up open source tools, and the acquisition of a server, favor eStreamDesk. The US price is $7 a month per agent. It is perfectly translated into Spanish.
Verified User
Anonymous
Read full review
GoDaddy
No answers on this topic
ScreenShots