eStreamDesk vs. ProProfs Help Desk
eStreamDesk vs. ProProfs Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A | |
ProProfs Help Desk | Mid-Size Companies (51-1,000 employees) | ProProfs Help Desk is a customer support tool that promises to help agents track and resolve customer-care-related issues. The cloud-based software aims to enable businesses to deliver a delightful customer experience. This becomes possible with faster and effective ticket resolution. Key benefits and capabilities include: Timely resolution of customer queries: Customers feel delighted with timely responses. ProProfs help desk ticketing system allows managers and system… | $49 3 Users |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | — | ||||||||||||||
More Pricing Information |
eStreamDesk | ProProfs Help Desk | |
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Top Cons |
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Incident and problem management |
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Multi-Channel Help |
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Self Help Community |
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eStreamDesk | ProProfs Help Desk | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | Front Score 8.8 out of 10 | Front Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eStreamDesk | ProProfs Help Desk | |
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Likelihood to Recommend | 10.0 (2 ratings) | 6.4 (1 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | - (0 ratings) | 7.3 (1 ratings) |
eStreamDesk | ProProfs Help Desk | |
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Likelihood to Recommend | ![]() eStreamDesk
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Pros | ![]() eStreamDesk
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Cons | ![]() eStreamDesk
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Likelihood to Renew | ![]() eStreamDesk
| ProProfs No answers on this topic |
Alternatives Considered | ![]() eStreamDesk
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Return on Investment | ![]() eStreamDesk No answers on this topic | ProProfs
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ScreenShots | ProProfs Help Desk Screenshots |