What users are saying about
3 Ratings
2 Ratings
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Score 9 out of 101
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Likelihood to Recommend

eSurveysPro.com

It is extremely helpful in deciding if we want to roll out a new peoduct or service to our current customers. We are able to get feedback that helps guide decisions so we can keep our customers happy.
Brandi Brown-Lang profile photo

Novi Survey

Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
Joshua Melder profile photo

Feature Rating Comparison

Survey Format & Appearance

eSurveysPro.com
9.7
Novi Survey
6.3
Survey templates
eSurveysPro.com
10.0
Novi Survey
6.0
Themes
eSurveysPro.com
9.0
Novi Survey
6.0
Custom logo/branding
eSurveysPro.com
10.0
Novi Survey
7.0

Survey Content

eSurveysPro.com
9.7
Novi Survey
8.7
Changes to live survey
eSurveysPro.com
10.0
Novi Survey
9.0
Question design help
eSurveysPro.com
9.0
Novi Survey
9.0
Multiple question types
eSurveysPro.com
10.0
Novi Survey
8.0

Survey Logic

eSurveysPro.com
9.0
Novi Survey
9.0
Survey logic flexibility
eSurveysPro.com
9.0
Novi Survey
9.0

Survey Reporting & Analytics

eSurveysPro.com
9.8
Novi Survey
8.6
Response tracking
eSurveysPro.com
10.0
Novi Survey
9.0
Data export
eSurveysPro.com
10.0
Novi Survey
9.0
Standard reports
eSurveysPro.com
10.0
Novi Survey
9.0
Custom reports
eSurveysPro.com
10.0
Novi Survey
9.0
Analytics
eSurveysPro.com
9.0
Novi Survey
7.0

Survey Administration & Security

eSurveysPro.com
9.5
Novi Survey
8.0
Access controls
eSurveysPro.com
10.0
Novi Survey
8.0
Compliance
eSurveysPro.com
9.0
Novi Survey
8.0

Survey Distribution

eSurveysPro.com
10.0
Novi Survey
7.0
Respondent restrictions
eSurveysPro.com
10.0
Novi Survey
7.0

Pros

eSurveysPro.com

  • Highly customizable
  • Instant data
  • Easy way for customers to provide feedback in a non-confrontational way
Brandi Brown-Lang profile photo

Novi Survey

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
Joshua Melder profile photo

Cons

eSurveysPro.com

  • I wish we knew a way to use it for prospective customers
  • Our company should utilize it on missed sales instead of only current customers
  • I wouldn’t change anything about the service itself, just how we utilize it
Brandi Brown-Lang profile photo

Novi Survey

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
Joshua Melder profile photo

Alternatives Considered

eSurveysPro.com

eSurveysPro.com was something I had heard about from a coworker and we decided to talk to marketing about implementation. Everyone was impressed and eSurveysPro.com has just been great to do business with.
Brandi Brown-Lang profile photo

Novi Survey

My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
Joshua Melder profile photo

Return on Investment

eSurveysPro.com

  • We have been able to have a pulse on what our customers need so we can keep them from leaving us for competition.
  • We have been able to not waste time on projects our customers are not interested in.
  • It has changed our process on how we create. We talk to the customer more before we really hit the drawing board, saving time and money.
Brandi Brown-Lang profile photo

Novi Survey

  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
Joshua Melder profile photo

Screenshots

Novi Survey

Pricing Details

eSurveysPro.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

eSurveysPro.com Editions & Modules

Edition
Basic$1001
Premium$2001
Corporate$4001
Enterprise$8001
Dedicated$2,4001
  1. per year
Additional Pricing Details

Novi Survey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Novi Survey Editions & Modules

Additional Pricing Details

Add comparison