Chose MaestroQA
NICE CXone has a great QMS - Quality Management System, but it comes at a much higher cost than MaestroQA
EvaluAgent vs. MaestroQA
EvaluAgent vs. MaestroQA
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 EvaluAgent | N/A | EvaluAgent is a quality assurance and contact center improvement software platform, offering automated compliance checks and a streamlined evaluation experience. Users can build custom scorecards, automatically send “evaluations to be completed” to inboxes of evaluators, and utilize real-time reports, calibration, agent appeals and feedback to help call center agents flourish. | $11 per month per user | |
 MaestroQA | N/A | MaestroQa is QA software that aims to drive customer loyalty. It provides unfiltered visibility into what's happening with agents, customers, CX processes, and business with a quality program built on MaestroQA. | N/A |
| EvaluAgent | MaestroQA | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Add-Ons: One to Ones and Actions | — | ||||||||||||||
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| EvaluAgent | MaestroQA | |
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| Considered Both Products | EvaluAgent No answer on this topic | MaestroQA |
| EvaluAgent | MaestroQA | |
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| Small Businesses |  8x8 Contact Center Score 9.0 out of 10 |  Sogolytics Score 8.5 out of 10 |
| Medium-sized Companies |  Zoom Contact Center Score 8.7 out of 10 |  CustomerSuccessBox Score 9.5 out of 10 |
| Enterprises |  Calabrio WFM Score 8.1 out of 10 |  Verint Voice of the Customer Score 9.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| EvaluAgent | MaestroQA | |
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| Likelihood to Recommend | - (0 ratings) | 10.0 (0 ratings) |
| EvaluAgent | MaestroQA | |
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| Likelihood to Recommend | No answers on this topic |
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| Pros | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots |