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Evalueserve Researchstream vs. Wildfire Interactive (Discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Researchstream

    Score7 out of 10
    N/AEvalueserve, a multinational headquartered in Switzerland, offers Researchstream, a research approval workflow management platform supporting requests and submissions, reporting, document repository and knowledge management, and feedback.N/A

    Wildfire Interactive (Discontinued)

    Score10 out of 10
    N/AWildfire was a social media advertising management software application that was acquired but since discontinued by Google.N/A
    Pricing
    ResearchstreamWildfire Interactive (Discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ResearchstreamWildfire Interactive (Discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ResearchstreamWildfire Interactive (Discontinued)
    Small Businesses
    No answers on this topic
    PromoRepublic
    Score7.4 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ResearchstreamWildfire Interactive (Discontinued)
    Likelihood to Recommend
    7.0
    (1 ratings)
    2.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.9
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.5
    (2 ratings)
    User Testimonials
    ResearchstreamWildfire Interactive (Discontinued)
    Likelihood to Recommend
    Evalueserve
    Evalueserve Researchstream is very helpful for creating presentation slides that require a lot of time to create but where all of the necessary data and information for the slide can be found on the internet. The service is also very helpful for industry research that requires consulting many different sources and compiling and synthesizing the information. Evalueserve Researchstream is much less appropriate for creating any materials that require confidential information to be shared as the team is not under an NDA and thus cannot be made privy to such information.
    Incentivized
    Read full review
    Discontinued Products
    The transition to Google has been painful - key contacts are no longer available.
    Read full review
    Pros
    Evalueserve
    • Deadlines are almost always met on time.
    • The team replies promptly to emails.
    • The team offers up alternative solutions if the exact details of a request cannot be fulfilled.
    • The team proactively communicates if a request cannot be met in full or will take longer than the deadline initially set by the requestor.
    Incentivized
    Read full review
    Discontinued Products
    • Facebook tab implementation. Allows you to easily create and produce functioning social tabs on your brands FB page.
    • Add voting, sweepstakes, poll functionality to your website. Easily implement these campaigns to increase user engagement and TOS.
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    Cons
    Evalueserve
    • The final product sent to me was, at times, lacking enough detail or appeared hastily done.
    • The databases and information platforms the Evalueserve Researchstream team has access to are limited, which limited the scope of what I could request and diminished the usefulness of what was sent to me.
    • The Evalueserve Researchstream portal is not the most intuitive or easy to use. If I had not received a tutorial by an Evalueserve Researchstream team member, I would have struggled to understand how to properly uses the services offered by the Company.
    Incentivized
    Read full review
    Discontinued Products
    • More customization - Would like to have the ability to edit more without coding.
    Read full review
    Likelihood to Renew
    Evalueserve
    No answers on this topic
    Discontinued Products
    Our initial contract with Wildfire Whitelabel was for $30,000/year, as we progressed we found several alternatives for significantly less. We used this to our advantage to lower the second year to $17,000 with the limitation in the level of support (they call this their "core" subscription). Support has been quite bad.

    During our contract, we also asked for quotes on some custom work, but never managed to get an answer (or actual quote). Now two years into our contract, the limitations and lack of development are enough for us to find a different solution. Newcomers to the market like Rafflecopter, WooBox and PunchTab are delivering much better results for a fraction of the price
    Read full review
    Usability
    Evalueserve
    No answers on this topic
    Discontinued Products
    Very easy to use, almost anyone can learn how to build a comprehensive promotion.
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    Reliability and Availability
    Evalueserve
    No answers on this topic
    Discontinued Products
    I have never been kicked out of Wildfire service. Always up and running.
    Read full review
    Performance
    Evalueserve
    No answers on this topic
    Discontinued Products
    Easy to perform tasks and quick to upload changes to your promotions.
    Read full review
    Support Rating
    Evalueserve
    No answers on this topic
    Discontinued Products
    Phone and email support were always available to us when we needed it.
    Read full review
    Online Training
    Evalueserve
    No answers on this topic
    Discontinued Products
    Gave me a thorough rundown on everything the software does. Sometimes it is difficult to run through it all over the phone/internet, but I was able to figure it out myself.
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    Implementation Rating
    Evalueserve
    No answers on this topic
    Discontinued Products
    Simple to use and very effective in increasing user engagement on both social channels and website. Noticeably helped raise TOS.
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    Alternatives Considered
    Evalueserve
    My company ran a trial with Evalueserve Researchstream. During that trial, those at my company, including myself, used Evalueserve's services and were pleased with the product and helpfulness of their team. We also knew Evalueserve Researchstream had a record of helping similar, quality firms in the areas we wanted to use Evalueserve Researchstream for. So, my company moved forward with Evalueserve Researchstream, particularly in light of the fact my company did not find any other direct competitors offering the specific services it needed Evalueserve Researchstream for. My company, however, does use other services, including, but not limited to, Bloomberg and Refinitiv Eikon, for research, insights, and analysis to supplement Evalueserve Researchstream.
    Incentivized
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    Discontinued Products
    Wildfire was a merely an adequate social media tool when it existed as a standalone, but it just couldn't compete against other players like Sprout, Falcon, and Sprinklr.
    Incentivized
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    Return on Investment
    Evalueserve
    • Evalueserve Researchstream has saved junior staff at my company an immense amount of time that would have otherwise been spent on repetitive, lower-value tasks, which has helped with junior work-life balance
    • Evalueserve Researchstream has allowed for more time and focus to be spent on higher value-add and revenue-generating activities
    • Evalueserve Researchstream has given my firm an increased capacity to explore new markets and verticals for growth; the initial screening that the Evalueserve Researchstream team carries out is a helpful component of my company's analysis of such new areas
    Incentivized
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    Discontinued Products
    • As with any social media management tool, there is a savings on labor hours (rather than doing the manual work)
    • Aggregating all content into one system creates efficiencies for content teams
    Incentivized
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    ScreenShots