eVoice vs. MightyCall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eVoice
Score 9.0 out of 10
N/A
For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
MightyCall
Score 7.0 out of 10
Small Businesses (1-50 employees)
MightyCall's Call Center solution offers a suite of call center management features managed and configured through a simplified interface. Some of these features include: Auto dialers Real-time feedback tools for on-the-spot coaching and quality monitoring. Supervisor Workspace for streamlined management of call center operations. Detailed Agent Reports to facilitate performance analysis and…
$25
per month per user
Pricing
eVoiceMightyCall
Editions & Modules
No answers on this topic
Core
$25
per month per user
Pro
$45
per month per user
Power
$65
per month per user
Enterprise
$75
per month per user
Offerings
Pricing Offerings
eVoiceMightyCall
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCore - Advanced business phone system Pro - Intelligent cloud call center Power - Call center solution powered by auto dialer Enterprise - Custom-fit plan with predictive dialer 17% discount available for Core, Pro, and Power plans for annual pricing. Minimum 3 users for Core, Pro, and Power plans. Minimum 5 users for Enterprise plan.
More Pricing Information
Community Pulse
eVoiceMightyCall
Considered Both Products
eVoice
Chose eVoice
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
MightyCall
Chose MightyCall
The first contact center solution they tried to implement was based on the Asterisk system.This lasted for the first two or three months, the implementation was actually done “on the knee”. Through the same channel that we use now, the percentage of missed calls was about 35%, …
Features
eVoiceMightyCall
Call Management
Comparison of Call Management features of Product A and Product B
eVoice
8.8
Ratings
7% above category average
MightyCall
-
Ratings
Answering rules9.00 Ratings00 Ratings
Call recording9.00 Ratings00 Ratings
Call park8.00 Ratings00 Ratings
Call screening9.00 Ratings00 Ratings
Message alerts9.00 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
eVoice
8.8
Ratings
11% above category average
MightyCall
-
Ratings
Video conferencing9.00 Ratings00 Ratings
Audio conferencing9.00 Ratings00 Ratings
Video screen sharing8.00 Ratings00 Ratings
Instant messaging9.00 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
eVoice
9.0
Ratings
13% above category average
MightyCall
-
Ratings
Mobile app for iOS9.00 Ratings00 Ratings
Mobile app for Android9.00 Ratings00 Ratings
Best Alternatives
eVoiceMightyCall
Small Businesses
CloudTalk
CloudTalk
Score 7.4 out of 10
CloudTalk
CloudTalk
Score 7.4 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.4 out of 10
CloudTalk
CloudTalk
Score 7.4 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
eVoiceMightyCall
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
User Testimonials
eVoiceMightyCall
Likelihood to Recommend
EVoice offers its customers a better way to connect. It reduces the cost of repairs, maintenance, long distance calls. eVoice helps to save your money. Everything is okay, but sometimes it could appear that it takes more steps to record a message; this issue could be simplified, and the interface could be updated.
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The most impressive result of the implementation of MightyCall Enterprise is the increase in the efficiency of order processing. We have increased the efficiency of processing orders for our customers by 16 times - that is, the load that one employee can pass through has increased by 16 times” still have some issues to solve and another organization user who uses android keeps having mobile app crash
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Pros
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
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No answers on this topic
Cons
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
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No answers on this topic
Alternatives Considered
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
Read full review
I don’t use any other programs.
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Return on Investment
  • It has given us a central communication point for a geographically diverse workforce.
  • It gave us the ability to start an inbound help desk call center without purchasing a separate product.
  • We use the conference bridges for better collaboration across our organization.
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No answers on this topic
ScreenShots

MightyCall Screenshots

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