Exabeam Fusion vs. RackFoundry Total Security Management (discontinued)

As a SIEM tool for investigations, Exabeam is the best in class. The AI assigns numeric values to observed logs them presents high scores to the analyst in a simple dashboard. We can see what is a real threat and ignore so many false positives. Exabeam is the best SIEM was used from an alert fatigue perspective. The simple interface allows other teams not just InfoSec to utilize the tool; helpdesk for asset diagnoses, HR for staffing questions, etc.

Incentivized

RackFoundry Total Security Management (TSM) is suited for most companies that have the same challenge as my team had. If you are looking to purchase one security tool and spend most of your allocated budget then I would not recommend this for you. However, if you are looking for something close to a single pane of glass, (granted there is no such thing) this solution does come close as they have the main components built in such as their FW/IPS/IDS/SIEM. Before selecting RackFoundry we had two options which were: 1) Upgrade our current solution and spend an overbearing amount 2) Search for new vendors and maybe procure 1-3 devices and then manually integrate them. Because this was a unified console and integration between devices was simple, we were able to obtain 4-6 security functions and we even had some sense of security visibility via the SIEM. It's not as powerful as Splunk or LogRhythm, but it definitely does the job

• Fast search times, unlike other competing solutions.
• The ability for engineers to obtain access to the command line interface for troubleshooting, at least for on-premise deployments.
• License is suitable for organisations with lots of logs to ingest.
• Hardware required for on premise deployments is well supported.

Incentivized

• Making promises about a service and product.
• Advertising a good price and offering great services.
• Supposedly offer 24/7 365 level 1 threat triaging.

• More and better drop-down menus, some items in threat hunter require you know subsets.
• Less dashboards, combine AA and DL without having separate logins.
• More complete playbooks are already built out. You have the structure set up for templates like malware and phishing, go further and completely build them out from start to finish, most companies would just use them and not personalize their configurations.
• Quarterly health checkup diagnostics of systems sent out to users.

Incentivized

• It has been my first year with Rack Foundry and at this point I have to say everything has been smooth, from implementation to support.

Exabeam is very good at processing lots of logs without excessive licensing costs. It has a professional support team that's very quick to resolve any issues and provides custom parsers quickly and enables our analysts to search vast data sets without having to wait long for results to be returned. The product is getting more mature with new features every major release.

Incentivized

Exabeam Fusion has so many diffferent out reach meetings, webinars, community virtual coffees, and events that you can always stay abreast of what if happening and get new ideas for use cases. Their support actually answers their phones and can respond in chat instantly. With our cloud deployment Exabeam support teams can instantly see our systems and help us.

Incentivized

Well I have experience with the big names: SecureWorks, IBM and Splunk. Individually their logging tools are much better than RackFoundry's Total Security Management. This is great for large corporations and urban cities, however not so great for municipalities, mid size businesses and companies who fluctuate between 1-7 members on their IT staff. Why? Because it takes too much of their resources and integration with other products gets a little rough as you will need to configure your preferences to theirs. When a company has stability it is great to have a name brand product, however renewals and upgrade costs can be taxing to an organization.

• Reduced time to triage alerts.
• Reduced number of alerts which need escalation to senior tiers.
• The ability for analysts to quickly run playbooks for additional information and enrichment.
• Ability to retain data for longer periods for forensics purposes.
• Improved search performance compared with other SIEM solutions.

Incentivized

• Overall the product has had a negative impact. Not necessarily on our environment but in the amount of time it has taken to deploy.