Exercise Pro Live vs. Prime Suite EHR

Exercise Pro is great for those with a client and or patient database. If you need to put exercises and programs together for people, it is a great tool to have on hand. It is great for people who want to have a program to follow on their own and have demonstrations available.

Incentivized

PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.

Incentivized

• Easy to use.
• Huge library of exercises.
• Ability to customize and add additional exercises to the library.

Incentivized

• It is a trusty software that does not crash or glitch very often
• It is very secure
• I can use it from different locations

Incentivized

• Difficulty finding things
• Unorganized
• Variations

Incentivized

• Speed, it continues getting slower and slower with each new upgrade.
• Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
• Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.

I’ve actually not required any support due to ease of use.

Incentivized

I chose Exercise Pro because of the large database and demonstrations.

Incentivized

I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.

Incentivized

• Presents programming professionally and provides a great experience for customers to return.

Incentivized