Prime Suite is well suited for OB/Gyn practices!
December 13, 2018

Prime Suite is well suited for OB/Gyn practices!

David Judice | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Prime Suite EHR

Our clinic has been using Prime Suite since 2004, so we have many years of experience with it. It is a good, solid EHR product and provides good support for our OB/Gyn practice. We have 70+ users and 4 locations and it works well for us. As I expected, it seems to get slower with each upgrade, but that is not too surprising since the program is constantly growing, as is our database. The EHR portion of Prime Suite works well and provides lots of details to the physicians and nurses. Billing is solid and I don't hear many complaints from the billing staff.
  • Charting is very nice and easy to use once the templates are designed.
  • Reporting is good, but the report designer could be a little easier to use for the non-technical user.
  • The Patient Info screen is very comprehensive and has lots on info readily available.
  • Speed, it continues getting slower and slower with each new upgrade.
  • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
  • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
  • Prime Suite provides us with a reliable charting and billing solution for our OB/Gyn medical practice.
  • It is a great charting program and is very well designed for OB/Gyn practices.
Ob Gyn / women's health
6-10 practitioners
Prime Suite EHR is a good system for a small to mid-size practice. Lots of features that are very useful and it sizes well for those environments. Proper hardware and good support are the keys to success with Prime Suite, as it is with most other software. Good product, stable, reliable and many features.

Prime Suite EHR Feature Ratings

Automated appointment reminders
Not Rated
Multi-location support
Not Rated
Charting / document management
Patient portal
Mobile/tablet support
Integration with other EMR and PM systems
Role-based permission levels
HIPAA compliance
Task tracking
Specialty-specific workflows
Multi-office / multi-physician capabilities