eXo Platform is an open-source, social-collaboration software designed for enterprises. Some key features include: Enterprise Social Network, Enterprise Content Management and Social Collaboration.
$0
engaged user/month
Manhattan Active Customer Engagement
Score8 out of 10
N/A
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.
N/A
Pricing
eXo Platform
Manhattan Active Customer Engagement
Editions & Modules
Community
$0
engaged user/month
Social Intranet
$3
per month per user
Digital Workplace Cloud
$5
per month per user
Digital Workplace On-Premise
$5
per month per user
Enterprise Unlimited
9$
engaged user/month
No answers on this topic
Offerings
Pricing Offerings
eXo Platform
Manhattan Active Customer Engagement
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Features
eXo Platform
Manhattan Active Customer Engagement
Project Management
Comparison of Project Management features of eXo Platform and Manhattan Active Customer Engagement
Feature
eXo Platform
9.2
5 Ratings
17% above category average
Manhattan Active Customer Engagement
-
Ratings
Task Management
10.05 Ratings
00 Ratings
Gantt Charts
8.02 Ratings
00 Ratings
Scheduling
10.04 Ratings
00 Ratings
Workflow Automation
8.33 Ratings
00 Ratings
Mobile Access
10.05 Ratings
00 Ratings
Search
10.05 Ratings
00 Ratings
Visual planning tools
8.03 Ratings
00 Ratings
Communication
Comparison of Communication features of eXo Platform and Manhattan Active Customer Engagement
Feature
eXo Platform
9.5
4 Ratings
17% above category average
Manhattan Active Customer Engagement
-
Ratings
Chat
10.04 Ratings
00 Ratings
Notifications
10.04 Ratings
00 Ratings
Discussions
10.04 Ratings
00 Ratings
Surveys
7.13 Ratings
00 Ratings
Internal knowledgebase
10.04 Ratings
00 Ratings
Integrates with GoToMeeting
9.01 Ratings
00 Ratings
Integrates with Gmail and Google Hangouts
10.02 Ratings
00 Ratings
Integrates with Outlook
10.03 Ratings
00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of eXo Platform and Manhattan Active Customer Engagement
It is especially suitable for working together remotely or from disconnected locations, allowing them to access collaborative work and tools to facilitate communication. Internal and cloud options also seem to offer a flexible adoption roadmap. It addresses the problems of efficient collaboration and effective communication between employees, particularly with regard to working and completing projects
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I personally love the user-friendly interface. Often you find software which is difficult to learn, and not utilized as often as it should be because of this. With eXo Platform, the interface is easy to understand, and is not particularly challenging to new users and non-tech savvy individuals.
It allows you to get work done, without feeling like using the platform is part of the actual work. It feels more like a natural system you would use in your leisure time to connect with friends and family, rather than a social intranet designed to facilitate employee communication and help you meet project deadlines.
The cloud platform allows users to easily share information and files, and collaborate on project work. Another benefit to this is it makes mobile collaboration possible.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As the platform appears to be packed with features and functionality it may be a bit daunting at first to get used to it.
The initial adoption in a corporate setting would involve a number of questions, such as integration with other applications, data migration and security and the optimum adoption road map in order to maximise the benefit from the platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This platform has a pleasant user interface, is very easy to use, and offers a lot of useful accessories and add-ons. At first it can be a little intimidating, but it doesn't take long to get used to it. It is considerably reliable and safe. Facilitates connection and collaboration with coworkers. It provides tools that allow you to capture, organize and act according to the internal knowledge of your team.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The eXo platform offers a high quality support, which satisfies the requirements of our company, especially when the platform begins to be used, due to the amount of tools that can be overwhelming. Support responses are made in a short period of time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We selected this product firstly because it's easy to use for end-users, even if it's not so simple to configure from an administrative point of view. Managing and tracking overall activities is quite easy and it's also possible to have an immediate vision of everything that is done on the platform. Users feel confident and are encouraged to share resources.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info