Experian Employer Services HR Services vs. Zoho People

CIC Plus was designed to set up local and state taxes for employees in the payroll system. Taxes were not being set up for work locations and there was a lot of manual entry as well as audits that had to be done to set up employees properly.

Incentivized

Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.

• CIC Plus sets up state and local taxes for employees' home addresses.
• CIC Plus is easy to use.
• CIC Plus offers an I-9 service.

Incentivized

• Data Management- It's useful to have all data related to HR in one space, especially using the cloud. Separating data into relevant categories also makes administrative work a breeze.
• Employee Resources- Having a central place for employees to reach out to HR is ideal.
• Customization- Creation of forms is especially useful for a growing business.
• Integration- Integrates well with other systems.

Incentivized

• CIC Plus needs to set up the local taxes for employees' home and work location.
• CIC Plus does not automatically set up taxes for a new hire unless the new hire goes to CIC Plus website and fills out the paperwork.
• CIC Plus needs to have an automatic feed for every new hire that automatically sets up ALL the home and work location taxes for the employee.

Incentivized

• Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
• Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
• Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult

Because it is one of the best HRM software i have ever used and literally my experience with Zoho People is amazing and we are still using this software in our company to track employee records. Zoho People is perfectly fits on our organisation where employees is mandatory to run a health business. Thanks Zoho

CIC Plus does not set up all the taxes that are necessary to pay employees properly and this left the employer wide open for tax penalties and interest for taxes that were not paid properly and timely.

Incentivized

Because Zoho is perfect in all aspects.

CIC Plus promised us a product that would set up taxes for employees home and work location and it did not do this as promised

Incentivized

BSI Tax Profile works to set up taxes for employees Home and Work location. It works as designed and requires a lot less auditing of employees' tax set up.

Incentivized

One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.

Incentivized

• I wasn't involved in the cost aspect. I was the administrator of the CIC Plus system.
• CIC Plus caused us to owe back taxes on local taxes that were not automatically set up for employees.
• The taxes that were not paid timely had interest and penalties associated with them.

Incentivized

• For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.

Incentivized