Experian Verify vs. Truework

Its very good for onboarding processes which have a time line but if you are looking to start an employee quickly then their checks can take a long time before they are complete.

Their checks for non uk based employees are very efficient.

Incentivized

Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.

Incentivized

• Criminal records checks
• Right to work checks
• Credit checks

Incentivized

• The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements.
• We spent very little time in integrating with them.
• We were able to integrate using the available resources and did not need to create complex reports.

Incentivized

• Reference checks
• Recalling checks made in error
• Right to work app functionality

Incentivized

• Customer Support management could be improved.
• Video advisory or consultation could be added as a feature.

Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.

Incentivized

Better communication with helpdesk, issues resolved in timely manner without my having to chase alot. Lots of contact with out account manager with experian, help desk are more responsive also. The overall professional presentation of the service and reputable name with experian, which ultimately ed me to switch providers

Incentivized

As an organisation, we have evaluated many HRMS software before shortlisting this one. It has an original data source for millions of workers and helps in easy verification. It is the second-largest network for income and employment verification. Moreover, it has simple and easy-to-understand scenarios which are illustrated by easy-to-understand examples.

• Good ROI, more efficient than other platforms
• Pricing is easy to understand and consistent and is flat rate
• Ability to perform overseas checks- worked well for our business which was scaling into other territories
• Lots of products to choose from- but we had a bespoke package so diidnt need so many options

Incentivized

• We are saving approx. 8-10 hours a week that we can focus on other business needs and priorities.
• In the approx. 21 months we've been using Truework our associates have self-generated almost 500 letters.
• In the same amount of time, Truework has completed almost 1,700 verifications saving us approx. 732 hours.

Incentivized