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Truework

Score7.9 out of 10

4 Reviews and Ratings

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What is Truework?

Zethos (Truework) headquartered in San Francisco provides automated employment or income verification and management of sensitive information through a web application, or through the Truework API that integrates directly into workflows, helping to speed the background check process. And mortgage lenders can connect Truework with Encompass, ultimately providing employment verification coverage for any U.S. employee.

Categories & Use Cases

Reviews

What users are saying about Truework.
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Truework is saving time and sanity!

Incentivized
Erin Lower
Senior HR Coordinator in Human Resources at Paycor (1001-5000 employees employees)

Pros

  • Turnaround time
  • The extra associate authorization step
  • The ability to edit and create new letter templates specific to our business needs

Cons

  • Our reps can be hard to contact. The general support email is great, but we have had a hard time contacting specific people when it's not a Support related matter.
  • The look of the self-generated letters could be better - we'd love the ability to upload our Company letterhead and have that be used for consistency and branding.

Most Important Features

  • turnaround time
  • accuracy
  • time saved on our end

Return on Investment

  • We are saving approx. 8-10 hours a week that we can focus on other business needs and priorities.
  • In the approx. 21 months we've been using Truework our associates have self-generated almost 500 letters.
  • In the same amount of time, Truework has completed almost 1,700 verifications saving us approx. 732 hours.

Truework: Truly Inspirational Income and Verification software

Ankit Kumar RaiView profile
Regional Manager in Corporate at Square Yards (5001-10,000 employees employees)

Use Cases and Deployment Scope

Truework is used in the following ways in our organisation: 1. We have opened a new office in the US last year. 2. It helps with employee verification. 3. It helps with the Income verification of the applicant. 4. It helps as a verification partner for millions of workers. 5. Easy to use API with internal Human resource tools.

Pros

  • It helps with Background verification in the US market.
  • It helps with Income verification in this market.
  • It helps in building customer relationship.
  • It helps in reducing candidate duplicity.

Cons

  • Customer Support management could be improved.
  • Video advisory or consultation could be added as a feature.

Most Important Features

  • Verification from original data source.
  • API integration provides easy tech support.
  • Connected work-streams of various softwares like instant and smart outreach.

Return on Investment

  • It has a positive impact on business by quick hiring.
  • It has a positive impact on quick verification process.
  • Integrated with HR portals like Gusto and Zenefits.

Alternatives Considered

CEIPAL WorkForce and SkillValue

Other Software Used

CEIPAL WorkForce, Insperity Premier

Truework Saves Time and Money

Incentivized
Shreshthi Mehta, PMP®, PHR®View profile
HRIS Manager in Human Resources at Bay Cove Human Services (1001-5000 employees employees)

Pros

  • The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements.
  • We spent very little time in integrating with them.
  • We were able to integrate using the available resources and did not need to create complex reports.

Cons

  • Truework was not able to set up a file feed with our HRIS system. The project was very expensive when we worked with our system vendor.
  • We are sharing files via SFTP but, all files are not view able after uploading.
  • We have outsourced our administrative work but the system is not fully automated. We do need to transfer files via SFTP a couple of times every week.

Return on Investment

  • There are huge savings in terms of cost by outsourcing the verification process.
  • There is also saving in terms of time and allocating resources for strategic projects.
  • The employees are happy as there is a customized channel to request for verification. Earlier this process was being managed via emails.

Alternatives Considered

HireRight

Other Software Used

DocuSign, Azure SQL Database, Map Broker XML Sitemap Validator