Truework Saves Time and Money
Overall Satisfaction with Truework
Truework services will be used by our entire organization. We had a dedicated resource to manage the employment verification process. By outsourcing the verification process, we would be using our resources more strategically. It is a fairly simple process where employees complete a request via the Truework website and they receive the letter within two business days.
Pros
- The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements.
- We spent very little time in integrating with them.
- We were able to integrate using the available resources and did not need to create complex reports.
Cons
- Truework was not able to set up a file feed with our HRIS system. The project was very expensive when we worked with our system vendor.
- We are sharing files via SFTP but, all files are not view able after uploading.
- We have outsourced our administrative work but the system is not fully automated. We do need to transfer files via SFTP a couple of times every week.
- There are huge savings in terms of cost by outsourcing the verification process.
- There is also saving in terms of time and allocating resources for strategic projects.
- The employees are happy as there is a customized channel to request for verification. Earlier this process was being managed via emails.
We worked with only a few vendors. Truework gave a pretty good deal and we were happy with their sales representative, so it was a clear choice. Some of the things we liked about Truework was that some of its clients had the same HRIS system as ours. The data that they requested in the format was easily admissible. The main factor by far was the price and cost savings.
Do you think Truework delivers good value for the price?
Yes
Are you happy with Truework's feature set?
Yes
Did Truework live up to sales and marketing promises?
Yes
Did implementation of Truework go as expected?
Yes
Would you buy Truework again?
Yes
Comments
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