expert.ai NL Suite vs. ZoomSphere

Existing body of data regarding our demographic targets, including social media, so for our psychographic targets, quite helpful. Alerts assist us in anticipating specific market demands. Yet AI is in its infancy so Cogito can only go as far as beta can go.

Incentivized

ZoomSphere is suited for all companies - from small to big, for one brand or more brands within company. With ZoomSphere you can leverage your social media presence - but you need to use lot of apps ZoomSphere has. I think that ZoomSphere is not suited for company that want to use ZoomSphere for only one purpose, for example content creation and publishing. There are plenty of ways how to use ZoomSphere more complex.

Incentivized

• Humongous amounts of data can be found
• Autonomous
• Gives us actionable data and market insights and ideas

Incentivized

• Content Creation and Publishing
• Analytics and Reporting
• Workflow management

Incentivized

• 500k bits of data is a lot.
• Visualization is good but there is room for more refinement.
• Harnesses AI, yet more potential there.

Incentivized

• Community Management
• Viewable backlog or product roadmap

Incentivized

There is always a space for improvement, but overall I see ZoomSphere as a valuable partner and tool for our business on social media. Maybe in a future rest of the apps in tool (community management, social media listening,...) will be on a same level as competitors and we will use only one tool for whole social media management. But if not, ZoomSphere is still awesome for the most of it

Incentivized

Fast with just a few clicks and quite breathtaking what it finds. Beware you cannot search, only find!

Incentivized

Whenever I contacted customer service, I had a great response within minutes. Sometimes was not easy to solve, but somehow we figured it out. I would like to reccommend more proactive communication with clients regarding product roadmap, for example "In 1Q we will launch XY,..." Client should know that before implementation - client can prepare for news, client can test something,...

Incentivized

We were primitive using Salesforce, and while it is great, Cogito is a laser.

Incentivized

We see ZoomSphere as a better option than Kontentino. They are almost the same in way you can use the tool, but ZoomSphere has better UI and UX and also customer service. We also know that pricing levels are better with ZoomSphere than Kontentino. But both tools are quite awesome for social media management. Just book a demo, have a trial and you will see by yourself.

Incentivized

• Identified new psychographic and demographic targets.
• Kept us in the tide of social media as it breaks.
• Improved our bottom line at least 7% so far.

Incentivized

• Possitive effect into measure all awareness effects on social channels
• Time effectiveness
• Faster workflow management and realtime communication

Incentivized