Extreme Wireless Access Points vs. Nuage Networks Virtualized Services Platform (VSP) by Nokia

The Extreme access point solution has been used in the cooperative scenario with VLANs for employees in access through 802.1x authentication and also for guests through the captive portal that allows access of people for a limited time and prior registration. The equipment has great performance and connection speed and supports a high density of users connected at the same time without lag and crashes. The management of this equipment is being carried out through software with cloud management and is accessed by our infrastructure team to configure and monitor alerts.

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I can recommend the use of this software, the objective points that we had as an organization for months could be met. I am not saying that it is free of problems but it gives peace of mind and confidence that it is backed by a large company in the technology industry.

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• Ease of use and Management. The process of implementing APs is straight forward and managing the wireless infrastructure is quite simple and efficient.
• Coverage: we are very happy with the distance each AP coverages in our warehouses without having any drop issues or over implementing APs.
• Cost competitive versus other cloud managed wi-fi solutions such as Cisco, Aruba or Mist.

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• In my experience, licensing has become a nightmare. Licensing must be tied to a device, they also won't let you activate used units from other companies if they are donated or purchased third-party.
• Customer service is outsourced overseas.
• In my experience, technicians are incentivized to close tickets quickly - whether the issue has been fixed or not - which can be frustrating to work with.

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• There are certain tools that need training to be able to use them. One of them is SASE which requires reading long documentation and the support of qualified engineers is needed. I think this is difficult and does not allow you to explore all areas of the Nuage environment.
• There is intermittence in the afternoon hours. I mean by this that in the afternoon hours from 6 to 10 pm the platform does not load in the way it should, filling options are slowed down and the same thing happens in the early morning hours, the support team has not yet determined the exact reason for this.
• Volume discount could not be negotiated. That in this case a really extensive investment was requested for first-time use of the product.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Extreme Wireless Access Points are easy to manage. They are easy to deploy and install. The hardware and firmware are reliable. There a number of things to be improved since we are still using the WiNG platform, but all of those things will be much better when we migrate to CloudIQ.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Extreme Wireless Access Points can support all our devices, even in high capacity areas. They are easy to manage and get basic information. There was a time back around 2017-2018 where people's devices needed to make sure they were using the latest wireless drivers; otherwise, people were having connection issues. Other than that time period, we were able to have fewer complaints from end users.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support was always responsive and willing to help, but at times did not know when to call it and send a replacement to stop the bleeding. I respect that fact that they wanted to get the solution working, and the wanting to learn more and understand, but at times you cant do that at the expense of the customer.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I've used both Aruba and Cisco (traditional, not Meraki) for wireless, and each have their own strengths. Aruba offers a lot of feature functionality, though the interface is difficult and confusing to use (this was ~4 years ago). Cisco wireless is fairly straightforward to set up and expand, though features are more limited. Aerohive's benefit is the easy+speed of deployment. I've also used the Citrix NetScaler SSL VPN soft client and that works fairly well, though it doesn't compare like-for-like due to the fact that it's software vs. Aerohive, which is hardware.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Linking APs to AD, via NPS, and gaining the password reset policy; helped us move past some issues that we were held up on with SOC
• Segregating corporate wifi and guest wifi, plus forcing guest wifi to agree to the Acceptable Use Policy, was needed to pass a compliance audit of the network.
• Being able to locate which users are connected to which individual wifi AP, has been a asset with troubleshooting
• APs sharing connections allows for us to overlap the wifi zones and create redundancy if an AP were to go offline for any reason.

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Independently Invited by TrustRadius

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• It has allowed us to unite different computer methodologies for the control of breakdowns in the cloud.
• This supports commitment and meets business objectives in less time. This is simpler and the benefit is obvious.
• Improving incorrect procedures in this sense allows us to anticipate correcting errors by giving us alerts and avoiding wasting too much time solving specific problems in the future.
• Meet business objectives in months and it has been surprising. A specific business objective was to improve our facilities to be able to deliver faster service to our customers and achieve higher profit income.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info