Aerohive is a great solution with great cost but with some drawbacks.
August 06, 2019

Aerohive is a great solution with great cost but with some drawbacks.

Gus Awad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Aerohive Wireless (legacy products)

Overall Satisfaction with ExtremeWireless

We use Aerohive APs throughout our warehouses to support our distribution as well as supply chain. It addresses all issues with connecting the thousands of device that relies on our APs to communicate and connect to our core infrastructure services.
  • Ease of use and Management. The process of implementing APs is straight forward and managing the wireless infrastructure is quite simple and efficient.
  • Coverage: we are very happy with the distance each AP coverages in our warehouses without having any drop issues or over implementing APs.
  • Cost competitive versus other cloud managed wi-fi solutions such as Cisco, Aruba or Mist.
  • A mobile app would be great to manage the Infrastructure.
  • The browser load time is quite long sometimes making troubleshooting slow.
  • Better integration with Windows cloud services for management and authentication.
  • It improved productivity for our warehouse workers when using scanning guns that are connected to our APs.
  • Ease of use for our helpdesk to troubleshoot basic issues and could down on the cost of managing the wireless core service.
  • Expansion of our infrastructure is less tedious than other solutions and the implementation phase is short.
It was a product that fit our business needs so we selected Aerohive based on cost, product functionality, and performance.
Veeam Backup & Replication, Zerto, Nutanix, Varonis Data Security Platform, KACE Asset Management Appliance, Duo Security, Jamf Pro, SolarWinds ipMonitor, LastPass for Business, Asana, Sophos Intercept X
It's well suited for manufacturing and warehouses with ease of deployment, management, and support. It’s great for offices and remote offices and stores. I can’t think of a scenario where Aerohive is not suited or appropriate. I would say not for home use, as it’s an expensive product for such a case.

ExtremeWireless Support

Support is a hit or miss depending on who the support engineer is. We had cases where support did not respond in time when we had issues and some support tickets were not escalated as promised. The overall support has been great but it needs improvements.

Using ExtremeWireless

It has worked for us as advertised with little technical issues. The system has been stable with no major downtime.