eZ Platform vs. Inbenta Chatbots
eZ Platform vs. Inbenta Chatbots
Product | Rating | Most Used By | Product Summary | Starting Price |
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eZ Platform | N/A | ezPlatform, formerly ezPublish is a content management solution from eZ Systems. The vendor says their solution provides organizations with the technology and framework to build a suite of digital experiences including news and media sites, brand sites, multichannel apps and the Internet of Things, intranets and web portals. This solution is multichannel, multilingual and multisite ready. ezPlatform features user defined content and classes, version control, templates, workflow… | N/A | |
Inbenta Chatbots | Enterprise companies (1,001+ employees) | According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | ||||||||||||||
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eZ Platform | Inbenta Chatbots | |
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Web Content Creation |
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Web Content Management |
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eZ Platform | Inbenta Chatbots | |
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Small Businesses | Divi Score 9.8 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Image Relay Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eZ Platform | Inbenta Chatbots | |
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Likelihood to Recommend | 6.0 (1 ratings) | 9.5 (2 ratings) |
eZ Platform | Inbenta Chatbots | |
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Likelihood to Recommend | eZ Systems | Inbenta Technologies Inc. |
Pros | eZ Systems | Inbenta Technologies Inc. |
Cons | eZ Systems | Inbenta Technologies Inc. |
Alternatives Considered | eZ Systems | Inbenta Technologies Inc. |
Return on Investment | eZ Systems | Inbenta Technologies Inc. |
ScreenShots | eZ Platform Screenshots | Inbenta Chatbots Screenshots |