Excellent Product, Reliable Company.
January 19, 2022

Excellent Product, Reliable Company.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Ibexa Content

Overall Satisfaction with Ibexa DXP

Ibexa DXP is the CMS for our 4 primary websites. Three of those sites are subscription products. One is a research tool containing over 100 years of magazines. The site allows one to search through those magazines.

Pros

  • Customizable
  • API integrations with other systems
  • Good selection of page templates for publishing

Cons

  • Small number of development partners in North America.
  • We find the editorial interface still a bit simplistic. Our editors are accustomed to very sophisticated “drag and drop” wysiwyg editing tools. Ibexa DXP still has a way to go to meet their expectations.
  • Set up is bit complex. Spinning up a new site takes longer than you'd expect.
  • Overall, Ibexa DXP has met all of our business requirements. I can’t think of anything we haven’t been able to accomplish with Ibexa DXP.
  • We do see it as a bit expensive to own and operate. Licensing is a bit pricey.
  • Ibexa has stood by [its] product. They have been responsive to all of our requests. That's made a difference in the day-to-day support of the product.
Ibexa is always responsive. They answer our support requests promptly. They complete them thoroughly.

Do you think Ibexa DXP delivers good value for the price?

Yes

Are you happy with Ibexa DXP's feature set?

Yes

Did Ibexa DXP live up to sales and marketing promises?

Yes

Did implementation of Ibexa DXP go as expected?

Yes

Would you buy Ibexa DXP again?

Yes

Our editorial staff would still love a more sophisticated interface. They are accustomed to more user-friendly/feature-rich applications.
The partner ecosystem is small. However, we've worked with two Ibexa partners over the last 10 years. They were very skilled. They were great companies. We've interviewed other Ibexa partners in North America. We found them all to be professional with solid resumes.
We’ve priced other enterprise products and found Ibexa DXP to be a bit more expensive. However, not enough to dissuade us from staying with the product.
It works very well in presenting our publications on the web. The built-in templates for presenting text-based content have been extremely helpful.

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