F5 Distributed Cloud Authentication Intelligence vs. ID.me

I think if the analytics was more developed this would be an even better product and a 10/10. There should be more transparency with the results with backing of Data

Incentivized

ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.

Incentivized

• Uses a cookie which helps with analytics tracking
• Partnership with Chase is really strong
• Looks to connect the 2 organizations (Southwest and Chase)

Incentivized

• Scalable audience size
• Easy integration with Shopify
• Secure customer verification

Incentivized

• Analytics is a HUGE place for improvement. We had to set up the analytics on our end via tagging with the cookie that gets put into the file. We also don't really have many updates with DETAIL on the analytics that f5 provides us

Incentivized

• Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
• Be conscious that people do not like to provide their SS#.

Incentivized

We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.

Incentivized

• Higher Chase Credit card application rate

Incentivized

• Raises AOV for select segments
• Brings new customers to our store

Incentivized