F5 Distributed Cloud WAF (Web Application Firewall) vs. IBM Cloud Bare Metal Servers

It is doing its job effectively, and its scalability is superb. So, if you have a mixed environment with cloud and on-premise systems to protect this product, provide a solution to the challenge. However, its management is more suited to DevOps teams rather than to the ones responsible for on-premise systems, making the management a bit more complex.

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Well suited - 1) To Install required Products/Software in a middleware technology 2) Customize the file system and size of the storage 3) Install required monitoring tools like Tivoli, Splunk, etc. Less appropriate - 1) Maybe for SAAS products that do not require all of the installations.

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• Layer seven attacks are becoming far more common. Traditionally it was always layered three, layer four, where you get an additional firewall, but with the application layer attacks become more frequent, more popular, et cetera. So having the web application firewall protecting us, and then with the recent Log4j, that's the most recent use case when it gave us that instant level of protection whilst we remediated the Log4j that we had that and the F5 Distributed Cloud WAF was protecting us.
• I have a great relationship with the account manager, my account manager, and I think he drives the best price possible, um, for me, and I'm happy with that price.
• F5 Distributed Cloud WAF is always innovating and evolving.
• We run a very competitive proof value where we run numerous competitors against each other, and then we evaluate from that and then make the selection, and F5 Distributed Cloud WAF was the winner.

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• Performance - the servers perform really well, even under stress. We have some long build processes running concurrently, and the server [can] serve other applications without any problems.
• Secure - for the most part, the servers are very secure and IBM provides many tools to help [make] sure the servers stay that way.
• Highly Available - while we have experienced various downtimes and outages with other IBM Cloud offerings, so far, we have not experienced any with [IBM Cloud] Bare Metal Servers.

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• Lack of warnings, currently the console does not provide a warning when deleting key-value entry.
• The web GUI could use some tweaking, currently no undo option when removing exclusion rules.
• Configuration complexity, currently menus and options are hidden, making it hard to configure vs on prem.

• [In my experience, the] Customer Service Agreement (CSA) has many gaps in terms of responsibility with Bare Metal Servers.
• [I believe] IBM should be deploying servers and firmware updating all components before providing them to customers to prevent component failure.
• [I feel] IBM needs lots of improvement with their legacy VPN to access IMPI management tools. The level of security of it is unparalleled when it works. Having access to KVM / IPMI is critical for any business, and when their VPN service is not working.
• [From my experiences,] IBM deployed faulty hardware, or failed to update firmware per Lenovo notices, only to pass off blame.
• [In my opinion,] IBM's General Counsel and Paralegal held our data/company hostage when components failed, [in my experience] to IBM "gross negligence" (in their words), only to release it if we were to limit damages to $1,000.

We gave it an 8 because it protects our web apps well and is reliable. The WAF is flexible and meets most of our needs. It could improve in user interface and make integrations easier, but overall, it’s a solid and effective security tool for us.

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Due to cloud computing taking over the market, I have moved to cloud computing. It is so much easier upgrading or downsizing a virtual server on the cloud vs bare metal. I find it way more convenient on cloud computing. The provisioning takes way too long for bare metal servers.

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I believe is a solution that was designed from the start to be simple and easy to use. Coming from Imperva, it simply eased the burden and complexity of managing and securing our apps on different environments (cloud and on-prem). It easy to scale and very quick to deploy (as a cloud waf should be), provide us with DevOps integrations, visibility and automatic insights from multiple events that guarantee peace of mind for us analysts and opp managers.

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Seems no issue

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Unnoticed slowness

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I never contacted support for this product.

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Great responsiveness and detailed know-how from the team. Self Explanatory and good resources on the Web to resolve issues. Good communication on issues via email. Good response times on issues which arise and where we have received support from the IBM support team. We believe that IBM is a great Partner to base our IT applications and we believe that a critical infrastructure like a cloud backend will be well served if we continue to base it on IBM.

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Online training saves me lots of time

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Just make sure you origin servers have F5 IPs allowed.

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The implementation of this software took place as we planned. The performance time taken for full functionality was very reliable with positive results. The customer support team was the best team I have ever met in my career experience. They are always with timely responses when reached to offer any help.

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The other one that I've used in the past, they're very similar and I haven't used it recently, so I can't do a side-by-side comparison today. But I can say that F5 does everything we want it to do consistent with what this other product did do and it's got enhanced features and of course we have a long history with F5 as a product set in general.

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The Best part of this IBM Cloud Bare Metal Servers is performance and a very highly usable part is Security stuff. everyone needs to secure their data and work with a smoothly running app. for this reason I select this server rather than another one. I will use it in feature [definitely].

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Dont see any issue so far

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• The biggest gain for us was speed. Before F5 Distributed Cloud WAF, onboarding a new app to our WAF stack meant manual rule tuning, traffic sampling and regression testing. Right now, we spin up a service, tag it with the right policy and its ready (production ready) within hours

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• Future readiness--we have the ability to quickly respond and build custom demos for customers in a short timeframe.
• Savings on hardware--we have the ability to spin up large workloads to demonstrate to customers the performance of our tools and IBM Cloud.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info