FacilityBot vs. Mojo Helpdesk

Facilities Managers spend their days ensuring that the building operations are running smoothly and efficiently. Using FacilityBot helps them to digitize their FM workflows so that can manage their time more easily and effectively. It's all about working smarter, not harder! The asset management function of FacilityBot is also beneficial and useful. The tool also provides easy-to-read statistics reports for users.

For a small business it is a very good value.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Fault Reporting
• Asset Management
• Preventive Maintenance

• User friendly- easy to setup and get running.
• Built in reports to improve and measure customer satisfaction.
• Always adding new features to enhance the product for the user.
• Support organization responds quickly to issues and questions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Limited checklist templates
• To have extension for the free trial
• There is room for improvement in terms of customization of simple reports.

• The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
• Text box section on the rating to have the option to tell why a low rating was given.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

FacilityBot replaced multiple layers of coordination and communication between users and subcontractors. There are many facilities management systems that are not user-friendly on the market. Most of them do not support multiple communication methods and are costly. Unlike FacilityBot, the implementation wasn't as straightforward. In terms of features, not many are as feature-rich as FacilityBot.

Price and customer service.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Quick and prompt fault reporting and tracking
• Save cost and resources
• FacilityBot also provides simple and evaluated statistics

• Our company’s improved customer support response times and expert service has helped us make money.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info