Fastly Edge Cloud Platform vs. Zscaler Private Access

The service is really well-suited for pretty much any site that is primarily display-driven (that is, mostly GET requests). The network is able to handle massive volumes of traffic and their POPs have spread out pretty much anywhere that it's easy to get them (so basically everywhere but China and Russia). My team witnessed several large-scale attack attempts on some high-profile websites (attacks in the 10s of millions of requests per second) that were mitigated before ever coming back to the actual application; in one case we didn't realize the attack had happened until we looked at the logs the next day. Because it's a cache store option, the default configuration does not cache POST responses, and it can be difficult to set up things like authenticated paywalls as a result.

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Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.

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• Very performant and fast -- major companies have drastically reduced page load times with Fastly's edge technology.
• Support for many types of media, including video.
• Image add-on makes serving and manipulating images very simple.

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• Connecting users remotely with a secure connection. I am a service desk agent who works with end users, and if there is an issue due to ZPA, it's most likely due to configuration. A really good service.
• Logging, I believe, works well as I troubleshoot end users and can gather extra details for my network admin. IP.zscaler.com, and the debug logs are nice. Additionally, I like how it shows the App policy assigned to the user's machine ECT.

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• WAF is hard to configure.
• No comprehensive rate limiting without a pricey upgrade.
• Account access controls are extremely limited.

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• Needs an interface for Support Desk/Help Desk to more easily understand that the problem is a lack of an FQDN or access is not allowed due to policy, not because of a technical shortcoming in ZPA.
• Documentation of the BC solution is not well-detailed.

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When it works - it works incredibly slick. It's only L4 which seems like a downgrade of security from solutions that promote L7.

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Fastly Edge Cloud Platform is a powerful tool with robust capabilities, but it requires deep technical knowledge to integrate effectively into existing applications. While its performance and features are excellent, the lack of a user-friendly interface and the need for advanced configuration can make it challenging for teams without experienced developers.

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The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.

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It’s the fastest and most configurable.

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ZPA is where the bulk of zero-trust access is found. While the functionality for ZIA is excellent, the policy we implement for internet access is more focused on threat prevention and not narrowly scoped access.

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• Fastly dramatically reduces load times for clients all over the world thanks to their global system of POPs.
• Fastly is a cost-effective choice when a highly-performant CDN is required and makes it simple to support data that is quickly invalidated.

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• We used to get anywhere from 30 to 50 tickets surrounding our previous VPN solution every month. We now average 3-5 tickets regarding remote connectivity, and of those, only 1 or 2 are actual issues with ZPA.
• Using ZPA Access Policies, we can now block endpoints that have outdated security software from ever connecting to our environment. This was simply not possible with our previous solution.
• Some of our employee base skews older and had a harder time understanding the change from VPN to Zscaler.
• There is significantly less downtime with ZPA when compared to other VPN solutions.

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