FastPass SSPR (Self-Service Password Reset) vs. ManageEngine Password Manager Pro

Really great for Active Directory and Oracle and handling complex setups

It's great for any company that relies on active-directory as their primary source of user password authentication and other data. It's ability to integrate with a host of other tools such as Google Workspace, Azure AD (if you aren't using ADFS/DirSync/etc.), FreshService, Trello, etc. as well local apps like Postgres, i/AS400, and more make it a great middleware tool for SS.

Incentivized

• FastPass SSPR (Self-Service Password Reset) for Active Directory, RACF

• PMP is great for sorting passwords into different groups depending on the category of application access. This makes it easy to find the password that you are looking for.
• Application credentials can easily be saved to the clipboard to make it easier to copy and paste them into the appropriate log in screen.
• Different types of credentials for the same application can be stored next to each other and are easy to distinguish by the icon next to the name. For example, SSH credentials, web credentials, and local root credentials are all easy to sort under one application group.

Incentivized

• Updating config of the Windows Client needs to be pushed out, could be contralled from the server instead

• The update process is difficult
• We found somre problem and complexity with grant access for differente people.
• There are sobre problems with HA implementation

Incentivized

We are really pleased with ManageEngine Password Manager Pro. It is great software!

Incentivized

I rated it 10 because the interface is intuitive the reset process is seamless & it requires minimal user training or IT intervention

ManageEngine Password Manager Pro has an amazing interface for all kind of users. It is easy to use over different ambient and for anybody. T he privileges use have much more control over his password databases and its action for its teams. The auditors have many reports on differents formats, type of reports, filters o action and more.

Incentivized

The contact is very easy. It is by mail. The resolution isn't easy because the support don't speak spanish and its english isn't good. In my opinion, ManageEngine Password Manager Pro should be have a Spanish Call Center for America.

Incentivized

Planning the implementation with the Team leader of end users. At the begining start with two server in High Availability. Organice the data base structure of resources and users access before that to deploy in production.

Incentivized

We evaluated one on-premise solution, Password Manager Pro, one cloud-based solution called Passwordstate to store all sensitive password information and also secure notes. The latter was licensed by users, so we knew as the team grew it would cost quite a lot more to maintain. We wanted access for various users within the information technology and systems department at a granular level to have separation of the various passwords into categories which we then give permission relevant for the right users.

Incentivized

• Saving time and enhancing security
• FastPass SSPR (Self-Service Password Reset) reduced helpdesk ticket volume leading to a 30% cost saving in IT support and improved employee productivity

• We needed a tool to replace an in-house tool. This took care of that need.
• This was absolutely the most cost effective tool for enterprise password management.
• Managing more than a few thousand accounts may require a more robust tool.

Incentivized