FastPass SSPR (Self-Service Password Reset)

Score10 out of 10

2 Reviews and Ratings

What is FastPass SSPR (Self-Service Password Reset)?

FastPass is a password self-service reset solution offered by FastPassCorp A/S. According to the vendor, it is designed to improve password security and streamline the password reset process for organizations of all sizes, from small businesses to large enterprises. FastPass is utilized by a range of professionals and industries, including IT professionals, help desk technicians, system administrators, security professionals, healthcare industry, managed service providers (MSPs), and financial institutions.

Categories & Use Cases

Password Management System

Verified User

Project Manager in Information Technology (5001-10,000 employees employees)

Use Cases and Deployment Scope

Self-Service for Entra, AD and Oracle. Users can self serve their own passwords. Many of our users has DUO, they use that to authenticate when resetting all the different passwords. Some users has multiple accounts in Oracle they control via the product.

Pros

Easily configures for the most users, and easy to use when having Duo. The other users not having Duo are using other means of authentication, Questions, SMS Pins and Emai Pins, depending on who they are, this where the product is at its best. It can acommodate all out users and handle them differently. Also the Wndows Client enables users to access the soluion on screen right in front of their eyes when they have an issue.

Cons

Updating config of the Windows Client needs to be pushed out, could be contralled from the server instead

Return on Investment

Good ROI after following the Teams recommondations, users are also happy to self-serve.

Usability

Alternatives Considered

Avatier Identity Anywhere and NetIQ by OpenText

Other Software Used

Workday Strategic Sourcing, Oracle Service

Verified User

Analyst in Research & Development (1001-5000 employees employees)

Use Cases and Deployment Scope

The FastPass SSPR (Self-Service Password Reset) Windows Client enables the users to reset the password right in front of them. That is the most important feature in my view, along with the authentication options. Implementation was quick and easy - and Service Desk is also saving time now

Pros

FastPass SSPR (Self-Service Password Reset) for Active Directory, RACF

Cons

We tried implementing it our selves, but took some wrong turns. Support was very helpfull

Return on Investment

Saving time and enhancing security
FastPass SSPR (Self-Service Password Reset) reduced helpdesk ticket volume leading to a 30% cost saving in IT support and improved employee productivity

Usability

Okta

Microsoft Azure

Avatier Identity Anywhere

Microsoft Identity Manager

ManageEngine ADSelfService Plus

FastPass SSPR (Self-Service Password Reset)

What is FastPass SSPR (Self-Service Password Reset)?

Categories & Use Cases