FastPIPE vs. HubSpot CRM

It's absolutely well suited to anyone needing accurate piping takeoff and laboring estimates, with great reporting and up to date pricing. I love that I didn't need to spend time trying to update the price logs. It's easy to learn, and works well in a large or small environment, and lends itself to more than just estimating, but becomes a good project management tool as well. Fantastic software.

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I think HubSpot CRM is really worth it for small to large organizations who have at least 5 sales people. You really get more use out of the program the larger your sales team is. HubSpot CRM is such a robust program it does take time to learn and you need to be prepared to scale with it for years. You will be better at utilizing it after year 2 than year 1 for sure.

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• FastPIPE was very fast to learn, very straight forward and user-friendly. It's easy to use and teach new interns and project engineers how to quickly takeoff sections to backup change orders or assist in heavy bid load.
• It's fantastic at keeping up to date on price changes. I'd get updates often, and they were usually within 2-3% of our discount prices with local vendors. In the few instances it wasn't, FastPIPE was very easy to adjust or factor for project costs.
• Is great at being able to pull up reports and graphs and track different materials and labor costs for factoring. We bid on a lot of high rise residential buildings, so we do takeoff by floor. It would give detailed reports per page as opposed to just a lump sum. Very detailed so it was easy to adjust per our project approach.

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• With a unified workflow, we can effortlessly update contact records, generate sales deals, and dispatch personalized marketing emails.
• With Breeze AI, I can easily automate tasks by giving it the proper prompt. It doesn’t generate random text. It helps in managing tasks.

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• It was a trick or two learning how to upload prints correctly, I think that interface could be a bit easier, but it's already better than most of the competition.
• Might be nice to have easier labor factoring, in case we want to pre-load our own instead of MCA time factors for piping labor
• It would auto update upon opening occasionally. It's fairly fast, but I prefer to OK that in case I just need to come up with something quickly and don't want to wait.

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• The mobile app could be better. It is fine for quick updates or checking something on the go, but it feels limited compared to the desktop version.
• In my time of using Hubspot, the dashboard UI has changed twice I think, and it certainly isn't helpful when you're trying to get used a new view entirely.
• I have observed HubSpot CRM sometimes has issues with large lists, and shows incorrect number on the list page versus the detail page.
• Search can be improved, because sometimes it misbehaves or doesn't show what is expected.

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Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.

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There is a steep learning curve with HubSpot compared to more rigid Client/Case Management APIs. The platform's openness can be overwhelming to navigate and to teach to those who are technologically challenged. Once you learn the navigation and the tools needed to complete tasks, it becomes easier. There was a lot of clutter on the navigation menu. If your subscription doesn't give you access to a tool, you should be able to deactivate it or remove it from the navigation, which could reduce the platform's overwhelming nature.

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Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.

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If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate

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I've used the quote soft piping takeoff as well, and it's just not as easy to use or update. Basic methodology and interaface is similar, but it's more 'clunky' to use, is harder to keep updated and to upload PDF's for takeoff, and it's just not as streamlined or user friendly. Akin to comparing driving a truck to a sports car. The Fast Pipe is really smooth and easy to function in.

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Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• Best impact is time saved. It's so much faster to do bid takeoff and hit the ground running
• Being able to 'draw in' on design-build and being able to print my takeoff has been helpful when turning the job over so the field install understands the approach taken to get the job.
• Ease of use and learning has made it much more cost effective to bring new people up to speed.

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Independently Invited by TrustRadius

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• When the decision came to explore a platform that would migrate our data and leave the transition as seamless as I would like to see more native options for automation possible, a number of products were suggested. Once we saw HubSpot CRM we knew it was for us. My division were the trial usage group...which has led to enterprise adoption and we couldn't be happier.
• I wish I could say that the support team has been awesome... but we haven't needed to utilize them, which is a testimony in its own right. The couple of minor issues we had were largely user education issues and were quickly handled.
• The commitment the entire HubSpot team has for, not just their clients, but anyone in business that is open to learn resonates with everything they do. I subscribed to their blog and the free resources they deliver is truly amazing and they deserve kudos.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info