FaxLogic vs. OpenText RightFax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FaxLogic
Score 0.0 out of 10
N/A
The FaxLogic service combines analog fax, Internet fax, and fax servers to create a scalable collaborative environment. FaxLogic eliminates the need for analog phone lines while still supporting standard fax machines and their one-step convenience for sending paper documents. FaxLogic delivers the ease-of-use of traditional Internet fax while adding productivity features, data security and durability. FaxLogic offers the depth of functionality typically found in dedicated fax servers, provided…
$6.95
per month 1 user & 1 local fax number
OpenText RightFax
Score 7.9 out of 10
N/A
Captaris was acquired by OpenText in November, 2008. Their technology was the basis for OpenText Fax Solutions. These solutions include several levels of service, including OpenText RightFax, an enterprise fax server, and RightFax Managed Service which is hosted by OpenText.N/A
Pricing
FaxLogicOpenText RightFax
Editions & Modules
Personal 100
$6.95
per month 1 User & 1 Local Fax No.
Personal 500 - (400 Included Monthly Pages In 100 Included Monthly Pages Out)
$12.95
per month 1 User & 1 Local Fax No.
Personal 100 Pro (80 Included Monthly Pages In 20 Included Monthly Pages Out)
$14.95
per month 1 User & 1 Local Fax No.
Personal 500 Pro (400 Included Monthly Pages In 100 Included Monthly Pages Out)
$24.95
per month 1 User & 1 Local Fax No.
Group 500 (400 Included Monthly Pages In 100 Included Monthly Pages Out)
$49.95
per month 5 Users 1 Local Fax No.
Group 1000 (800 Included Monthly Pages In 200 Included Monthly Pages Out)
$59.95
per month 5 Users 1 Local Fax No.
Group 500 Pro (400 Included Monthly Pages In 100 Included Monthly Pages Out)
$59.95
per month 5 Users 1 Local Fax No.
Group 1000 Pro (800 Included Monthly Pages In 200 Included Monthly Pages Out)
$69.95
per month 5 Users 1 Local Fax No.
Group 1000 Plus (800 Included Monthly Pages In 200 Included Monthly Pages Out)
$89.95
per month 10 Users 2 Local Fax Nos.
Group 1000 Elite (800 Included Monthly Pages In 200 Included Monthly Pages Out)
$99.95
per month 10 Users 2 Local Fax Nos.
No answers on this topic
Offerings
Pricing Offerings
FaxLogicOpenText RightFax
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FaxLogicOpenText RightFax
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
FaxLogicOpenText RightFax
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
Enterprises
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FaxLogicOpenText RightFax
Likelihood to Recommend
-
(0 ratings)
6.6
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
FaxLogicOpenText RightFax
Likelihood to Recommend
FaxLogic
No answers on this topic
OpenText
[OpenText] RightFax is a great way to eliminate the need of physical fax machines and the need for analog lines to manage these faxes. When the Internet is down [OpenText] RightFax workflow becomes useless so a secondary network is required if you decide to eliminate physical fax machines completely. It the long run it saves time and money of paper/maintenance on physical machines.
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Pros
FaxLogic
No answers on this topic
OpenText
  • The customer routing inbound fax traffic
  • Gateway to the new RightFax 2100 gateway
  • Ability to verify Faxes
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Cons
FaxLogic
No answers on this topic
OpenText
  • Reporting can be done a bit better. The current iteration is pretty powerful and can give you more than you need.
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Support Rating
FaxLogic
No answers on this topic
OpenText
OpenText Fax Support is wonderful! They really go the extra mile to support their customers. So far, they've been able to address simple and complex issues. A big plus is the fact that they are very pleasant on the phone. They do not get upset at the customer and have great follow up on any tickets opened.
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Alternatives Considered
FaxLogic
No answers on this topic
OpenText
I think Concord has better administrative dashboards and the cloud based system makes it easy to access from anywhere without requiring VPN connection. The Shared queue management in Concord is more complex and are not as easy to use as it is with [OpenText] RightFax. Concord cost more to operate.
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Return on Investment
FaxLogic
No answers on this topic
OpenText
  • I am not evolved in this info.
  • It takes a lot of resources to manage this product.
  • It is cheaper than other solutions.
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ScreenShots