TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FieldRoutes

    Score6 out of 10
    N/AFieldRoutes is a cloud-based and mobile SaaS provider for field service businesses. The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition solutions that aim to accelerate growth, streamline operations, increase customer retention, and maximize revenue.N/A

    Merchant e-Solutions

    Score6.8 out of 10
    N/AMerchant e-Solutions is a payment gateway software solution offered by Cielo.N/A
    Pricing
    FieldRoutesMerchant e-Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FieldRoutesMerchant e-Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FieldRoutesMerchant e-Solutions
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Payoneer
    Score8 out of 10
    Enterprises
    No answers on this topic
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FieldRoutesMerchant e-Solutions
    Likelihood to Recommend
    8.5
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    FieldRoutesMerchant e-Solutions
    Likelihood to Recommend
    ServiceTitan
    I would recommend FieldRoutes to small and mid-sized consumer service companies. For the price point, A/R functionality, and ease of use, there are no real competitors in the market. For Aptive in 2016, it helped make a huge step forward with our processes and turn our technicians mobile. It also dramatically improved our A/R as soon as we started using it.
    Incentivized
    Read full review
    Cielo
    They are a great solution for any company using NetSuite's ERP platform as it is a direct integration into the software platform. They are able to accept all major credit card providers and their rates seem to be in line with the industry. As a small business, we do not have an account rep which does leave us feeling unimportant.
    Incentivized
    Read full review
    Pros
    ServiceTitan
    • Scheduling routes.
    • Invoicing and finance charges for customers.
    • Time clock for employees checking in and out.
    Incentivized
    Read full review
    Cielo
    • Process credit card payments.
    • Collect money faster.
    • Integrated with our NetSuite ERP system.
    Incentivized
    Read full review
    Cons
    ServiceTitan
    • Customer SMS communication
    • Bulk Route optimization include multiple preferences
    • API documentation
    Incentivized
    Read full review
    Cielo
    • User interface.
    • Account support for smaller businesses.
    Incentivized
    Read full review
    Support Rating
    ServiceTitan
    No answers on this topic
    Cielo
    Perhaps they treat larger clients better, but we do not have an account rep and the only time we interact is when we have a problem or reach out to them.
    Incentivized
    Read full review
    Alternatives Considered
    ServiceTitan
    We looked at 10 other companies when we decided to switch and found the one that worked the best for us.
    Incentivized
    Read full review
    Cielo
    Much better rates and better to deal with.
    Incentivized
    Read full review
    Return on Investment
    ServiceTitan
    • Increased our online payments by 400% in the first month
    • Saved us hundreds of thousands of dollars of labor and gas
    • Increased our route efficiency by 20%
    Incentivized
    Read full review
    Cielo
    • Reduced outstanding receivables.
    Incentivized
    Read full review
    ScreenShots