FieldRoutes is a cloud-based and mobile SaaS provider for field service businesses. The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition solutions that aim to accelerate growth, streamline operations, increase customer retention, and maximize revenue.
FieldRoutes is available in an Operations Suite, Marketing Suite, and a FieldRoutes Payments version, with additional add-ons (integrated Quickbooks, inspection reporting, etc.) to provide a complete solution. Products across these various bundles and suites include:
Operations & Routing
FieldRoutes™ operations suite makes it simple to automate routing and other operational processes and creates efficiencies that give you time back in your day.
- Take control over who and what teams see with user profiles, access permissions, and role-based reporting
- Pick partners that that best support the business with an API
- Run reports with QuickBooks® Online, now fully integrated with FieldRoutes.
- Time-saving templates, contracts, and forms for everyday business functions
- Whether in the field or in the office, teams can access marketing materials
- Ensure brand consistency and standardization across franchisees or multi-office locations
Sales and Marketing
Bring in fresh, new leads, keep them engaged, and drive them to action with tools and services that cover all the bases. Promote a business online using tools including search engine optimization (SEO), pay-per-click advertising, and content marketing.
- Responsive web design keeps a site viewable on mobile, web, and any size screen
- Search engine rankings boosting for a business's local area with results-driven tools, strategies, and techniques
- Tools to attract, engage, and guide online visitors with informative, relevant content
- Capitalize on Google My Business page to capture local interest
- Benefit from years of proven expertise in creating, managing, and optimizing paid online campaigns
- Communications—emails, newsletters, and landing pages—that speak to customers and build a brand
Payments
FieldRoutes technology solutions that help users get paid faster and reduce delinquencies.
- Automatically update lost, stolen, expired, and closed payment card information
- Leverage autopay technology to add convenience and consistency to your process
- Expedite processes by batching payments into groups
- FieldRoutes Payments helps to aoid the risks of lost, stolen, or expired credit and debit cards.
FieldRoutes Payments helps provide customers an easy way to settle their accounts with an online portal that lets them make convenient online payments. The FieldRoutes Customer Portal gives customers a place to view invoices, subscriptions, appointments, and service notifications. Additionally:
- Set up customers automatically to maximize enrollment and keep things simple
- Send automated communications that guide customers to the portal and prompt them to pay
- Provide a way for customers to update payment methods and set up autopay
