FieldRoutes

FieldRoutes

Score 8.5 out of 10
FieldRoutes

Overview

What is FieldRoutes?

FieldRoutes is a cloud-based and mobile SaaS provider for field service businesses. The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and...
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Pricing

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What is FieldRoutes?

FieldRoutes is a cloud-based and mobile SaaS provider for field service businesses. The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.fieldroutes.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is FieldRoutes?

FieldRoutes is a cloud-based and mobile SaaS provider for field service businesses. The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition solutions that aim to accelerate growth, streamline operations, increase customer retention, and maximize revenue. 

FieldRoutes is available in an Operations Suite, Marketing Suite, and a FieldRoutes Payments version, with additional add-ons (integrated Quickbooks, inspection reporting, etc.) to provide a complete solution. Products across these various bundles and suites include:

Operations & Routing

FieldRoutes™ operations suite makes it simple to automate routing and other operational processes and creates efficiencies that give you time back in your day.
  • Take control over who and what teams see with user profiles, access permissions, and role-based reporting
  • Pick partners that that best support the business with an API
  • Run reports with QuickBooks® Online, now fully integrated with FieldRoutes.
  • Time-saving templates, contracts, and forms for everyday business functions
  • Whether in the field or in the office, teams can access marketing materials
  • Ensure brand consistency and standardization across franchisees or multi-office locations

Sales and Marketing

Bring in fresh, new leads, keep them engaged, and drive them to action with tools and services that cover all the bases. Promote a business online using tools including search engine optimization (SEO), pay-per-click advertising, and content marketing.

  • Responsive web design keeps a site viewable on mobile, web, and any size screen
  • Search engine rankings boosting for a business's local area with results-driven tools, strategies, and techniques
  • Tools to attract, engage, and guide online visitors with informative, relevant content
  • Capitalize on Google My Business page to capture local interest
  • Benefit from years of proven expertise in creating, managing, and optimizing paid online campaigns
  • Communications—emails, newsletters, and landing pages—that speak to customers and build a brand


Payments

FieldRoutes technology solutions that help users get paid faster and reduce delinquencies.

  • Automatically update lost, stolen, expired, and closed payment card information
  • Leverage autopay technology to add convenience and consistency to your process
  • Expedite processes by batching payments into groups
  • FieldRoutes Payments helps to aoid the risks of lost, stolen, or expired credit and debit cards.

FieldRoutes Payments helps provide customers an easy way to settle their accounts with an online portal that lets them make convenient online payments. The FieldRoutes Customer Portal gives customers a place to view invoices, subscriptions, appointments, and service notifications. Additionally:

  • Set up customers automatically to maximize enrollment and keep things simple
  • Send automated communications that guide customers to the portal and prompt them to pay
  • Provide a way for customers to update payment methods and set up autopay

FieldRoutes Video

Automation with FieldRoutes™

FieldRoutes Integrations

FieldRoutes Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile Application,
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Comparisons

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Reviews and Ratings

 (2)

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
FieldRoutes is the software used in our pest management business. We use it to schedule customers and routes for our technicians; we use the invoicing and collections aspect; we use the reporting features; we use the credit card features; we use the time clock, we use the route optimization; we use the email and SMS to contact customers; we use the dashboard for a quick glance at how the company is doing, and we use the diagramming tools to help our customers see what has been treated.
  • Scheduling routes.
  • Invoicing and finance charges for customers.
  • Time clock for employees checking in and out.
  • They just changed the way that the customer card looks and made it harder to negotiate.
  • There should be a way to put all of the wood-destroying pest inspections under a real estate company that orders them all.
  • There should be a button for those one time or only one service customers so that you don't have a bunch of customers that don't repeat.
We found that it works well for most of our needs. It is user-friendly and easy to use for both the office staff and the field staff. One problem that they have not been able to fix is for the field technicians to take credit cards in the field. We tried the beta program and unloaded and reloaded the software on the iPads, and we still have that problem.
  • Scheduling routes
  • Customer Invoicing and billing
  • Time management for field technicians
  • We were able to decrease office staff by one person.
  • We save on printing, postage and sending bills.
  • Route optimization helps save on gas costs for our field technicians.
We looked at 10 other companies when we decided to switch and found the one that worked the best for us.
Robert Hansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We have a team of over 1000 technicians that uses FieldRoutes daily to view their routes, complete stops, charge customers, and review contracts. Before we used FieldRoutes, we used ServeSuite, and we had to print off routes on paper and have our technicians come into the office daily to pick them up. Once we had field routes, we could have our technicians work remotely and only come in a couple of times a week for chemical pick up and training.
  • Service completion
  • Picture upload of services rendered
  • Contract review
  • Customer SMS communication
  • Bulk Route optimization include multiple preferences
  • API documentation
I would recommend FieldRoutes to small and mid-sized consumer service companies. For the price point, A/R functionality, and ease of use, there are no real competitors in the market. For Aptive in 2016, it helped make a huge step forward with our processes and turn our technicians mobile. It also dramatically improved our A/R as soon as we started using it.
  • Mobile friendly
  • Service tracking and reporting
  • Contract signing
  • Increased our online payments by 400% in the first month
  • Saved us hundreds of thousands of dollars of labor and gas
  • Increased our route efficiency by 20%
There is no comparison. ServSuite's mobile app was a complete joke and PestPac felt like it was built in the 90s... To train people in either software to be proficient took weeks. You can train in FieldRoutes in a couple of days. The software is intuitive and functions well with low downtime.
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