FigJam vs. Smaply

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FigJam
Score 8.2 out of 10
N/A
FigJam is an online interactive whiteboard from Figma headquartered in San Francisco, presently in beta (2021) but available to the public in a free trial. The vendor states that in 2022, FigJam will have plans for $0, $8, and $15 per editor, per month.
$5
per month per editor
Smaply
Score 6.7 out of 10
N/A
The Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. Its training program helps teams to understand and apply human-centered approaches.
$19
per month per user
Pricing
FigJamSmaply
Editions & Modules
FigJam Professional
$36
per year per editor
FigJam Organization
$60
per year per editor
Free
0 EUR
per month per user
Basic
19 EUR
per month per user
Pro
29 EUR
per month per user
Enterprise
Custom Pricing
Offerings
Pricing Offerings
FigJamSmaply
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FigJamSmaply
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FigJamSmaply
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Score 8.9 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
FigJamSmaply
Likelihood to Recommend
8.0
(6 ratings)
8.0
(2 ratings)
Usability
8.7
(3 ratings)
-
(0 ratings)
User Testimonials
FigJamSmaply
Likelihood to Recommend
Figma
If you're working in small product teams, like triads, and already using Figma, this is a no brainer for white boarding, quick/fast sketches, wireframing, collaborative doodling ... it gets less appropriate with large teams, infrequent. IMO, due to the way in which they price, it's better to keep the inner circle small-ish.
Read full review
Smaply
The solution is suitable for complex journeys with many touchpoints.
The tool has the advantage of being easy to use.
On the other hand, I have not found any data import solutions avoiding re-entering all the data from Excel for example. It could save a lot of time. Indeed, for me, the tool is a tool for formalizing discoveries but other solutions can be used before
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Pros
Figma
  • One file, auto updated, no need to get latest
  • Easy to preview
  • Lack of client is benefit to some (not me)
Read full review
Smaply
  • User journey map
  • Personas templates
  • Stakeholder maps
  • Free online courses
Read full review
Cons
Figma
  • It misses easy-to-use pre sets of diagrams. The ones presented seem to be not native and hard to use. Miro is a good benchmark.
  • Navegating throught projects in the main page is confusing, specially when people are not admin users.
  • It should suggest ways of organizing the pages designers do, specially when the project is big and have many pages and sections.
  • It could have, for example, a draft version for every page, so that one can hide it when they finish the work, but can open it whenever something needs to be modified, versioning the job.
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Smaply
  • Global look and feel
  • Export format
  • Text formating in sticky notes
Read full review
Usability
Figma
I don't use it often, because the organization I work in uses a different environment on a commo basis. This is rather used between the designers, who prototype the solutions in Figma - they just have it as a workbook/notebook for their ideas. However, if those need to be shared with stakeholders or other organization members, the designers are expected to use a different environment.
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Smaply
No answers on this topic
Alternatives Considered
Figma
FigJam works best in pair with Figma, as it allows you to keep track of your project in one place, supporting all phases of the process. The functionality is more intuitive, quick, and efficient. Visually, I also prefer it more —it’s more enjoyable and playful, making the experience much more engaging.
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Smaply
It’s [easier] to deal with user journey and persons thanks to Smaply. Templates and already created and there is a lot of functionalities to make a complete journey map. It’s very intuitive and we can send it easily to our team. Stakeholder map is a feature that [not many software] have and that is very useful so I’m happy to have it in Smaply
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Return on Investment
Figma
  • FigJam saves a lot of time ... it's nice to have all my visual notes/sketches within Figma itself where a lot of design work lives
  • The project organization and other features contribute to the ease of answering that age old question ... "where can I find that mockup?"
  • Dev Mode is pretty cool. Not many use it, so some designers may spend unnecessary time spec'ing out things that no one will appreciate, let alone look at.
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Smaply
  • Time saving
  • Clarity for stakeholders
  • Sharing best practices
Read full review
ScreenShots

Smaply Screenshots

Screenshot of Airport Experience Example Journey Map in Smaply EditorScreenshot of Airport Experience Example Journey Map ExportScreenshot of Airport Experience Example Journey Map A4 ExportScreenshot of Persona EditorScreenshot of Persona ExportScreenshot of Stakeholder Map Editor