What users are saying about
4 Ratings
171 Ratings
4 Ratings
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Score 8.3 out of 100
171 Ratings
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Score 8 out of 100

Feature Set Ratings

    Enterprise Content Management

    7.2

    FileCloud

    72%

    ShareFile

    Feature Set Not Supported
    N/A
    FileCloud ranks higher in 5/5 features

    File sync, storage & archiving

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Document management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Content search & retrieval

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Enterprise content collaboration

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Security, risk management & information governance

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    FileCloud

    Feature Set Not Supported
    N/A
    8.4

    ShareFile

    84%
    ShareFile ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    9.8
    98%
    41 Ratings

    Video files

    N/A
    0 Ratings
    6.2
    62%
    35 Ratings

    Audio files

    N/A
    0 Ratings
    5.6
    56%
    34 Ratings

    Document collaboration

    N/A
    0 Ratings
    9.7
    97%
    50 Ratings

    Access control

    N/A
    0 Ratings
    9.0
    90%
    52 Ratings

    File search

    N/A
    0 Ratings
    9.8
    98%
    51 Ratings

    Device sync

    N/A
    0 Ratings
    8.6
    86%
    46 Ratings

    Cloud Storage Security & Administration

    FileCloud

    Feature Set Not Supported
    N/A
    9.6

    ShareFile

    96%
    ShareFile ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    9.0
    90%
    49 Ratings

    File organization

    N/A
    0 Ratings
    9.9
    99%
    52 Ratings

    Device management

    N/A
    0 Ratings
    9.8
    98%
    41 Ratings

    Cloud Storage Platform

    FileCloud

    Feature Set Not Supported
    N/A
    9.8

    ShareFile

    98%
    ShareFile ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    9.8
    98%
    51 Ratings

    Reliability

    N/A
    0 Ratings
    9.8
    98%
    52 Ratings

    Storage Reports

    N/A
    0 Ratings
    9.8
    98%
    43 Ratings

    Attribute Ratings

    • ShareFile is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.0

    FileCloud

    60%
    2 Ratings
    9.9

    ShareFile

    99%
    57 Ratings

    Likelihood to Renew

    FileCloud

    N/A
    0 Ratings
    10.0

    ShareFile

    100%
    4 Ratings

    Usability

    FileCloud

    N/A
    0 Ratings
    8.3

    ShareFile

    83%
    15 Ratings

    Performance

    FileCloud

    N/A
    0 Ratings
    9.0

    ShareFile

    90%
    26 Ratings

    Support Rating

    FileCloud

    N/A
    0 Ratings
    8.7

    ShareFile

    87%
    16 Ratings

    Likelihood to Recommend

    FileCloud

    FileCloud is well suited for companies who want to utilize a cloud storage system but not use products such as Box or OneDrive. FileCloud allows the company to host everything on their own servers and have full administrative access to everything they need. If you don't have someone to manage a server, or don't need to have the granular admin access, this wouldn't be appropriate.
    Read full review

    ShareFile

    If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
    Read full review

    Pros

    FileCloud

    • Access internal file server data from anywhere on the planet with an internet connection.
    • Send out emails with expiration dates, password links, and access control.
    • Ability to send out attachments that are over the email limits for downloading.
    • It integrates with NTFS and Active Directory.
    • Integration plugin for Outlook and Office applications.
    Read full review

    ShareFile

    • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
    • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
    Read full review

    Cons

    FileCloud

    • Updates need to be more apparent to FileCloud Drive
    • Uninstall/Reinstall was needed to fix most issues
    • Cost
    Read full review

    ShareFile

    • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
    • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
    • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
    Read full review

    Pricing Details

    FileCloud

    Starting Price

    $40 per user

    Editions & Modules

    FileCloud editions and modules pricing
    EditionModules
    FileCloud401
    FileCloud Online962

    Footnotes

    1. per user
    2. per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Self-hosted FileCloud requires a starter pack ($999 per year) and it comes with 20 users. Additional users are charged at 40$ per user. FileCloud Online requires a minimum of 5 users ($480 per year). It comes with 1 TB storage and you can have upto 5 users.

    ShareFile

    Starting Price

    $55 per month

    Editions & Modules

    ShareFile editions and modules pricing
    EditionModules
    Standard$55 ($50)1
    Advanced$85 ($77)2
    Premium$135 ($122)3
    Virtual Data Room$375 ($338)4

    Footnotes

    1. per month (billed annually)
    2. per month (billed annually)
    3. per month (billed annually)
    4. per month (billed annually)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    FileCloud

    No answers on this topic

    ShareFile

    The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
    Read full review

    Usability

    FileCloud

    No answers on this topic

    ShareFile

    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Read full review

    Performance

    FileCloud

    No answers on this topic

    ShareFile

    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Read full review

    Support Rating

    FileCloud

    No answers on this topic

    ShareFile

    Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
    Read full review

    Alternatives Considered

    FileCloud

    Their product is actively being updated and has better integration with the Mac platform which Varonis Datanywhere was lacking. In addition, the pricing is substantially cheaper than that compared for Varonis and FileCloud has more capabilities to sync, access, and download the data. Overall the comparison wins by far against one of their competitors.
    Read full review

    ShareFile

    Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
    Read full review

    Return on Investment

    FileCloud

    • Allowed us to share our files easily
    • Allowed us to manage our cloud shares as we saw fit
    • The need to uninstall/reinstall after every other update was a little time consuming
    Read full review

    ShareFile

    • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
    • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
    • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
    Read full review

    Screenshots

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