FinancialForce HCM (Discontinued)

FinancialForce HCM gives HR admins the full Hire to Retire experience while also meeting the needs of the worker/end user. Additionally, the application is well suited for talent management, shift scheduling, electronic benefits transmissions and connecting to payroll providers. Integration of HCM with other FinancialForce offerings, such as PSA and Accounting, completes the connection of front to back office.

Incentivized

• It's customizable for every department.
• The "back-end" is easy to use. You do not always need to contact support to tweak items.
• Once a process flow is created, it is VERY user-friendly.
• We can integrate other platforms such as Formstack into FF.

Incentivized

• Dashboards need updating
• Difficult to customise reports
• Salesforce is not always as quick to respond with service issues as they could be

Incentivized

From a pricing perspective, FinancialForce HCM is very competitive in both licensing and implementation costs. Ultimately having an application that was native to Salesforce drove our final decision. While we were hoping to find an application that included the ability to process payroll internally we settled on the process of linking to a 3rd party vendor. The other options were either too pricey or lacked some of the key functionality we required.

Incentivized

• It improved self service capabilities - saving significant HR time.

Incentivized