TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FirmRoom

    Score10 out of 10
    N/AFirmRoom is a cloud-based virtual data room. The solution helps organizations to manage due diligence, and other information-dense processes, through secure document management and file sharing. Features such as drag and drop, bulk upload, & smart search enable seamless collaboration. Additional key features include data tracking, data analytics, audit trails, customized notifications, individual and bulk invitations, bulk file upload, and a user activity tracker. The vendor states FirmRoom…

    $400

    Tungsten Capture

    Score9.5 out of 10
    N/ATungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

    $3,500

    per year

    Pricing
    FirmRoomTungsten Capture
    Editions & Modules
    Standard
    $400/month
    Business
    $1500/month
    Enterprise
    $3000/month
    Kofax Capture
    $3,500
    per year
    Offerings
    Pricing Offerings
    FirmRoomTungsten Capture
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FirmRoomTungsten Capture
    Small Businesses
    No answers on this topic
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Esker
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    DocuWare
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FirmRoomTungsten Capture
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.2
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    FirmRoomTungsten Capture
    Likelihood to Recommend
    DealRoom
    This is a great data room for a simple transaction. It does not offer all of the bells and whistles like some data rooms--but the price point is a fraction of what those data rooms cost. And I think this is a great solution for an M&A project. I'm not sure it would be as good for tracking what users viewed a document or how long--although in all honesty, I didn't see such features. These days, most clients want to try and use Dropbox or Google Docs and I feel that firm room is a far superior solution to those often-used choices and the price point is not very painful and does not decrease the attractiveness of the offering.
    Read full review
    Tungsten Automation formerly Kofax
    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Incentivized
    Read full review
    Pros
    DealRoom
    • Securely Store Documents
    • Customizable Permissions
    • Organize Files
    Read full review
    Tungsten Automation formerly Kofax
    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Incentivized
    Read full review
    Cons
    DealRoom
    • There is some latency in loading larger documents. So sometimes it wasn't quite as quick as I would have liked.
    Read full review
    Tungsten Automation formerly Kofax
    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Incentivized
    Read full review
    Likelihood to Renew
    DealRoom
    No answers on this topic
    Tungsten Automation formerly Kofax
    Cost of Kofax is high, however the cost to benefit scenarios always pay off.
    Incentivized
    Read full review
    Usability
    DealRoom
    No answers on this topic
    Tungsten Automation formerly Kofax
    It's good.
    Incentivized
    Read full review
    Support Rating
    DealRoom
    No answers on this topic
    Tungsten Automation formerly Kofax
    Haven't really used their support yet
    Incentivized
    Read full review
    Alternatives Considered
    DealRoom
    In expensive cost and simple design. There was basically no onboarding needed and you can sign up for yourself online. Security standards are similar to other M&A data rooms, but pricing is much less expensive. Never have to worry about permissions when adding new users to the virtual data room.
    Read full review
    Tungsten Automation formerly Kofax
    Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
    Incentivized
    Read full review
    Return on Investment
    DealRoom
    • Much less expensive than per page data rooms
    • Can view documents quicker with the in-platform viewer
    • Almost no training required which saves me time when inviting new users
    Read full review
    Tungsten Automation formerly Kofax
    • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
    Incentivized
    Read full review
    ScreenShots

    FirmRoom Screenshots

    Screenshot of Home pageScreenshot of Management FunctionsScreenshot of Documents TabScreenshot of Data SecurityScreenshot of Data processingScreenshot of Analytics