TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Firstup

    Score9.1 out of 10
    N/AFirstup (formerly Dynamic Signal & SocialChorus, merged in 2021) offers an Employee Communication and Engagement Platform that aims to create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Firstup can be used to generate UGC, enabling employees to share on-brand content with their social networks​, and keep employees engaged with gamification (e.g. leaderboards, competitions, etc.), and through making their thoughts known through surveys…N/A

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
    Pricing
    FirstupHearsay, now part of Yext
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FirstupHearsay, now part of Yext
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
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    FirstupHearsay, now part of Yext
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    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FirstupHearsay, now part of Yext
    Likelihood to Recommend
    7.7
    (16 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FirstupHearsay, now part of Yext
    Likelihood to Recommend
    Firstup (Dynamic Signal + SocialChorus)
    Firstup is a well-suited solution for companies that would like to spread brand awareness and get employees to be their number one ambassadors. Employees like to share/brag about the company they work for so why not use them as a driving force in spreading brand awareness!
    Incentivized
    Read full review
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Pros
    Firstup (Dynamic Signal + SocialChorus)
    • Intuitive, easy-to-use templates for posts, newsletters and email notifications.
    • Consistent upgrades and innovation that keeps the tool current with other apps.
    • Flexibility on how users can use the tool (i.e. comments, sharing photos, etc.) This decision is left to each organization, individually.
    Read full review
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Cons
    Firstup (Dynamic Signal + SocialChorus)
    • We'd love to see a calendar added that would show key upcoming dates.
    • It would be awesome if the Message feature had a drop-down directory you could scroll through vs. requiring you to type a few letters before the potential names came up.
    Incentivized
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    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Usability
    Firstup (Dynamic Signal + SocialChorus)
    No answers on this topic
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Support Rating
    Firstup (Dynamic Signal + SocialChorus)
    No answers on this topic
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Alternatives Considered
    Firstup (Dynamic Signal + SocialChorus)
    I can't really answer this as the platform was already in place when I took my current role.
    Incentivized
    Read full review
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Return on Investment
    Firstup (Dynamic Signal + SocialChorus)
    • We look at the earned media revenue tool that Firstup has, and we have earned media of over $4000 most months. Amazing!
    • We have been recognized by peers, clients, and partner agents who say they always see our Hilldrup news pop up on social media!
    • Marketing has been able to control the voice of the brand while amplifying the message to new audiences - amazing!
    Incentivized
    Read full review
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    ScreenShots