Fiserv Director vs. XWiki Collaboration Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv Director
Score 8.0 out of 10
N/A
Director from Fiserv is offered by the vendor as a fully customizable suite of solutions that work separately and together to meet any specific ECM needs. No matter what type of document a business needs to use, from ID cards to legacy reports, these solutions can help scan, import, store, modify and distribute the documents electronically.N/A
XWiki Collaboration Suite
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
XWiki Collaboration Suite (XCS) is a software solution that is built on top of the XWiki Enterprise Open Source project. According to the vendor, XCS tackles 2 main use cases: Information & Knowledge Management Collaborative Work It is available on premise or as SaaS and is packaged with XWiki SAS services. These services include: support, a yearly upgrade, initial setup and configuration.N/A
Pricing
Fiserv DirectorXWiki Collaboration Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fiserv DirectorXWiki Collaboration Suite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$4 seat
Additional Details
More Pricing Information
Community Pulse
Fiserv DirectorXWiki Collaboration Suite
Top Pros

No answers on this topic

Top Cons
Features
Fiserv DirectorXWiki Collaboration Suite
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Fiserv Director
7.1
1 Ratings
14% below category average
XWiki Collaboration Suite
-
Ratings
Content capture & imaging8.01 Ratings00 Ratings
File sync, storage & archiving8.01 Ratings00 Ratings
Document management7.01 Ratings00 Ratings
Records management6.01 Ratings00 Ratings
Content search & retrieval7.01 Ratings00 Ratings
Enterprise content collaboration7.01 Ratings00 Ratings
Content publishing & creation6.01 Ratings00 Ratings
Security, risk management & information governance8.01 Ratings00 Ratings
Contract lifecycle management7.01 Ratings00 Ratings
Automated workflows7.01 Ratings00 Ratings
Artificial intelligence7.01 Ratings00 Ratings
Integration7.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Fiserv Director
-
Ratings
XWiki Collaboration Suite
8.0
1 Ratings
2% above category average
Task Management00 Ratings8.01 Ratings
Scheduling00 Ratings8.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Mobile Access00 Ratings8.01 Ratings
Search00 Ratings9.01 Ratings
Visual planning tools00 Ratings7.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Fiserv Director
-
Ratings
XWiki Collaboration Suite
10.0
1 Ratings
22% above category average
Notifications00 Ratings10.01 Ratings
Discussions00 Ratings10.01 Ratings
Internal knowledgebase00 Ratings10.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Fiserv Director
-
Ratings
XWiki Collaboration Suite
7.8
1 Ratings
3% below category average
Versioning00 Ratings10.01 Ratings
Video files00 Ratings5.01 Ratings
Audio files00 Ratings5.01 Ratings
Document collaboration00 Ratings10.01 Ratings
Access control00 Ratings10.01 Ratings
Integrates with Google Drive00 Ratings7.01 Ratings
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User Ratings
Fiserv DirectorXWiki Collaboration Suite
Likelihood to Recommend
8.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Fiserv DirectorXWiki Collaboration Suite
Likelihood to Recommend
Fiserv
Great for financial institutions. Integrates well with the Fiserv Premier suite. Easily imports bank reports that are generated from the Fiserv Core banking system. Would like to see more dynamic of purging documents automatically. Would like to see more functionality that is native to the Fiserv Premier application rather than having to purchase additional modules to expand its functionality.
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XWiki SAS
XWiki is very well suited for a very wide range of web collaboration and web development.
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Pros
Fiserv
  • Records retention
  • Electronic document workflow
  • Easily importing of electronic documents
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XWiki SAS
  • XWiki makes it easy to manage semi-structured information, which is at the heart of every knowledge nexus of organizations. It makes it easy to manage in a single system both structured data (such as memberships, projects), and unstructured data.
  • XWiki offers a very rich API for creating enterprise applications quickly that are easy to maintain and evolve collaboratively.
  • XWiki templating and skinning system is extremely flexible and powerful.
Read full review
Cons
Fiserv
  • More refined configuration of when to purge documents (ex. would like to see the ability to more dynamically purge documents such as the ability to purge documents x number of years after a loan has been paid in full).
  • Include functionality that is native to the application without having to pay for additional modules (ex. ability to configure automatic importing of PDFs without using an index file requires a separate PDF Data Input Filter module).
  • Would like to see the ability to automatically populate the Institution number in Director Unity Client.
  • Would like to have seen Fiserv move off Internet Explorer faster than it has. Workflows will only appear as an option in Web Director if used in Internet Explorer.
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XWiki SAS
  • While the basic pieces are available for turning XWiki into an advanced semantic system, some features could be made available more prominently to the user for easing the use of faceted and typed links, paving the way for a new era of collaborative knowledge sharing.
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Alternatives Considered
Fiserv
We selected Director because it easily integrates with Fiserv Premier core banking system. We have been using Fiserv Director for over 12 years. We haven't evaluated alternatives since moving to Fiserv Director. We did use Metaviewer prior to Fiserv Director which didn't have nearly as much functionality as Director.
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XWiki SAS
XWiki key differentiators in my opinion:
  • Fast app development framework with very rich API
  • Open-source strategy, opening the way to collaborative innovation
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Return on Investment
Fiserv
  • Increased efficiency for records retention adherence.
  • Allows staff to easily and quickly retrieve electronic documents.
  • Effectively electronically route documents that require tracking, approval, and storage using workflows.
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XWiki SAS
  • XWiki has a positive impact on the OW2 communication and collaborations strategies. It saves time when developing applications.
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ScreenShots

XWiki Collaboration Suite Screenshots

Screenshot of XCS HomepageScreenshot of XCS AdminScreenshot of XCS for CollaborationScreenshot of XCS TourScreenshot of User Profile