What users are saying about
1 Rating
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Score 8 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Fiserv Director

Great for financial institutions. Integrates well with the Fiserv Premier suite. Easily imports bank reports that are generated from the Fiserv Core banking system. Would like to see more dynamic of purging documents automatically. Would like to see more functionality that is native to the Fiserv Premier application rather than having to purchase additional modules to expand its functionality.
Anonymous | TrustRadius Reviewer

XWiki Collaboration Suite

XWiki is very well suited for a very wide range of web collaboration and web development.
Stéphane Laurière | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Fiserv Director
7.1
XWiki Collaboration Suite
Content capture & imaging
Fiserv Director
8.0
XWiki Collaboration Suite
File sync, storage & archiving
Fiserv Director
8.0
XWiki Collaboration Suite
Document management
Fiserv Director
7.0
XWiki Collaboration Suite
Records management
Fiserv Director
6.0
XWiki Collaboration Suite
Content search & retrieval
Fiserv Director
7.0
XWiki Collaboration Suite
Enterprise content collaboration
Fiserv Director
7.0
XWiki Collaboration Suite
Content publishing & creation
Fiserv Director
6.0
XWiki Collaboration Suite
Security, risk management & information governance
Fiserv Director
8.0
XWiki Collaboration Suite
Contract lifecycle management
Fiserv Director
7.0
XWiki Collaboration Suite
Automated workflows
Fiserv Director
7.0
XWiki Collaboration Suite
Artificial intelligence
Fiserv Director
7.0
XWiki Collaboration Suite
Integration
Fiserv Director
7.0
XWiki Collaboration Suite

Project Management

Fiserv Director
XWiki Collaboration Suite
8.0
Task Management
Fiserv Director
XWiki Collaboration Suite
8.0
Scheduling
Fiserv Director
XWiki Collaboration Suite
8.0
Workflow Automation
Fiserv Director
XWiki Collaboration Suite
8.0
Mobile Access
Fiserv Director
XWiki Collaboration Suite
8.0
Search
Fiserv Director
XWiki Collaboration Suite
9.0
Visual planning tools
Fiserv Director
XWiki Collaboration Suite
7.0

Communication

Fiserv Director
XWiki Collaboration Suite
10.0
Notifications
Fiserv Director
XWiki Collaboration Suite
10.0
Discussions
Fiserv Director
XWiki Collaboration Suite
10.0
Internal knowledgebase
Fiserv Director
XWiki Collaboration Suite
10.0

File Sharing & Management

Fiserv Director
XWiki Collaboration Suite
7.8
Versioning
Fiserv Director
XWiki Collaboration Suite
10.0
Video files
Fiserv Director
XWiki Collaboration Suite
5.0
Audio files
Fiserv Director
XWiki Collaboration Suite
5.0
Document collaboration
Fiserv Director
XWiki Collaboration Suite
10.0
Access control
Fiserv Director
XWiki Collaboration Suite
10.0
Integrates with Google Drive
Fiserv Director
XWiki Collaboration Suite
7.0

Pros

Fiserv Director

  • Records retention
  • Electronic document workflow
  • Easily importing of electronic documents
Anonymous | TrustRadius Reviewer

XWiki Collaboration Suite

  • XWiki makes it easy to manage semi-structured information, which is at the heart of every knowledge nexus of organizations. It makes it easy to manage in a single system both structured data (such as memberships, projects), and unstructured data.
  • XWiki offers a very rich API for creating enterprise applications quickly that are easy to maintain and evolve collaboratively.
  • XWiki templating and skinning system is extremely flexible and powerful.
Stéphane Laurière | TrustRadius Reviewer

Cons

Fiserv Director

  • More refined configuration of when to purge documents (ex. would like to see the ability to more dynamically purge documents such as the ability to purge documents x number of years after a loan has been paid in full).
  • Include functionality that is native to the application without having to pay for additional modules (ex. ability to configure automatic importing of PDFs without using an index file requires a separate PDF Data Input Filter module).
  • Would like to see the ability to automatically populate the Institution number in Director Unity Client.
  • Would like to have seen Fiserv move off Internet Explorer faster than it has. Workflows will only appear as an option in Web Director if used in Internet Explorer.
Anonymous | TrustRadius Reviewer

XWiki Collaboration Suite

  • While the basic pieces are available for turning XWiki into an advanced semantic system, some features could be made available more prominently to the user for easing the use of faceted and typed links, paving the way for a new era of collaborative knowledge sharing.
Stéphane Laurière | TrustRadius Reviewer

Alternatives Considered

Fiserv Director

We selected Director because it easily integrates with Fiserv Premier core banking system. We have been using Fiserv Director for over 12 years. We haven't evaluated alternatives since moving to Fiserv Director. We did use Metaviewer prior to Fiserv Director which didn't have nearly as much functionality as Director.
Anonymous | TrustRadius Reviewer

XWiki Collaboration Suite

XWiki key differentiators in my opinion:
  • Fast app development framework with very rich API
  • Open-source strategy, opening the way to collaborative innovation
Stéphane Laurière | TrustRadius Reviewer

Return on Investment

Fiserv Director

  • Increased efficiency for records retention adherence.
  • Allows staff to easily and quickly retrieve electronic documents.
  • Effectively electronically route documents that require tracking, approval, and storage using workflows.
Anonymous | TrustRadius Reviewer

XWiki Collaboration Suite

  • XWiki has a positive impact on the OW2 communication and collaborations strategies. It saves time when developing applications.
Stéphane Laurière | TrustRadius Reviewer

Screenshots

Fiserv Director

Pricing Details

Fiserv Director

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

XWiki Collaboration Suite

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4

Rating Summary

Likelihood to Recommend

Fiserv Director
8.0
XWiki Collaboration Suite
10.0

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