Fiserv eBill Distribution (Biller Direct) vs. TSYS Payment Gateway

This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.

Incentivized

None. This is the worst company I have ever worked with. We will never recommend or even think about doing business with them again.

• The application is very user-friendly.
• Easy set up, and integration.

Incentivized

• Generates detailed reports
• Allows for multiple users to access at one time
• Easy to read statements

Incentivized

• Limitations on reporting/monitoring capabilities.

Incentivized

• Stop taking away my ability to use debit cards
• 7% is outrageous. I can't continue at this rate
• In my opinion, the yearly fee is an obvious profit grab. Discontinue it.

Incentivized

Clover and square were up front with all fees. [I think] TSYS will try to sell you their product saying medical credit card processing has to be HIPAA complaint. [I feel] [this] is [not] true. They will say they don't have a minimum processing fee. [I feel] [this] is also not true.

• The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
• The application has also assisted with eliminating wasted costs on paper and mailing resources.

Incentivized

• Positive impact on work flow- employees can quickly cross-reference reports to close out the day
• TSYS can be expensive. We are considering alternatives as we continue to improve our practice.
• More than one employee can be logged in at one time allowing for responsibilities to be shared to help with work flow and productivity.

Incentivized