In my opinion, Stay away from TSYS Payment Gateway/Global payments
January 09, 2024
In my opinion, Stay away from TSYS Payment Gateway/Global payments
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with TSYS Payment Gateway
Credit card processing at a brick and mortar store and online processing for monthly reoccurring billing.
In my experience, ever since Global Payment bought TSYS Payment Gateway, they nickle and dime you every chance they get. Now they are charging a monthly fee of $179 and I get charged twice for both my online account and my store.
My credit card processing used to cost me around 3.5%, now with Global Payments, they take 7%. I think it is outrageous. In my opinion, if you are a small business, stay far away from any company owned by global payments.
In my experience, the other unethical thing they do is when they periodically update your software, they eliminate your ability to take debit payments.
Then you have to call customer service for them to reprogram your machine to allow debit. In my experience, it will take an hour if you are lucky. Pretty soon you give up.
THey make less money on debit transactions. THey don't tell you when you are not PCI compliant then charge you $125.
So if you don't want to give 7% of every hard earned dollar to this billion dollar company, I say stay far away from TSYS Payment Gateway and any other Global Payment subsidiary.
In my experience, ever since Global Payment bought TSYS Payment Gateway, they nickle and dime you every chance they get. Now they are charging a monthly fee of $179 and I get charged twice for both my online account and my store.
My credit card processing used to cost me around 3.5%, now with Global Payments, they take 7%. I think it is outrageous. In my opinion, if you are a small business, stay far away from any company owned by global payments.
In my experience, the other unethical thing they do is when they periodically update your software, they eliminate your ability to take debit payments.
Then you have to call customer service for them to reprogram your machine to allow debit. In my experience, it will take an hour if you are lucky. Pretty soon you give up.
THey make less money on debit transactions. THey don't tell you when you are not PCI compliant then charge you $125.
So if you don't want to give 7% of every hard earned dollar to this billion dollar company, I say stay far away from TSYS Payment Gateway and any other Global Payment subsidiary.
- In my experience, customer service in generally helpful and easy to reach
- I think the new website is pretty cool
- In my opinion, they are very courteous as they rob you blind.
- Stop taking away my ability to use debit cards
- 7% is outrageous. I can't continue at this rate
- In my opinion, the yearly fee is an obvious profit grab. Discontinue it.
Overall Satisfaction Continued
- I have had to ask for cash for a lot of transactions because the fees take up to 30% of my profits. SO for some of my service repairs, I take payments in cash of check only since my profit margin is only 20%
Do you think TSYS Payment Gateway delivers good value for the price?
No
Are you happy with TSYS Payment Gateway's feature set?
No
Did TSYS Payment Gateway live up to sales and marketing promises?
No
Did implementation of TSYS Payment Gateway go as expected?
No
Would you buy TSYS Payment Gateway again?
No