Overall Satisfaction with TSYS Payment Gateway
I was contacted by TSYS about using them for credit card services. [I was told that] [there] were no minimum use fees. I told them I already had a processing service and they said they were HIPAA compliant. Since [I thought] there were no minimum transaction [fees], I signed up for their services. I never did use them [beforehand]. I was then billed.
- None.
- [Changed] fee schedule.
- [TSYS Payment Gateway] [said] they would issue [refunds] and then it was denied.
- [Huge negative impact for my business]. For a service that was [promised] to have no fees, if not utilized, cost me over $200 in fees.
Clover and square were up front with all fees. [I think] TSYS will try to sell you their product saying medical credit card processing has to be HIPAA complaint. [I feel] [this] is [not] true. They will say they don't have a minimum processing fee. [I feel] [this] is also not true.
Do you think TSYS Payment Gateway delivers good value for the price?
No
Are you happy with TSYS Payment Gateway's feature set?
No
Did TSYS Payment Gateway live up to sales and marketing promises?
No
Did implementation of TSYS Payment Gateway go as expected?
No
Would you buy TSYS Payment Gateway again?
No