Simple Payment Solutions, for a price
March 19, 2019

Simple Payment Solutions, for a price

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TSYS Payment Gateway

We use TSYS Payment Gateway to track our credit card purchases at our medical practice. We generate daily reports and cross check these reports with our practice management software to ensure both reports match up. We utilize TSYS through a web interface and solely use it to cross-check and manage credit card and debit card transactions. As a medical practice we deal with a lot of benefits cards. Many patients are unsure as to how much is left on the card and we need to process payments frequently. TSYS allows us to see if and when the card has been declined or used at our practice.
  • Generates detailed reports
  • Allows for multiple users to access at one time
  • Easy to read statements
  • Pricing is not competitive
  • Extra fees and charges frequently
  • Difficult to navigate to the correct spot from the website-- there are 22 products listed for Merchants to use. No shortcuts or quick links
  • Interface is very simple once in transaction central. It does not look as professional as other services.
  • Positive impact on work flow- employees can quickly cross-reference reports to close out the day
  • TSYS can be expensive. We are considering alternatives as we continue to improve our practice.
  • More than one employee can be logged in at one time allowing for responsibilities to be shared to help with work flow and productivity.
TSYS Payment Gateway is well suited for a small business or medical practice looking for a payment management system that is, overall, easy to use and straightforward. TSYS is user-friendly and generates detailed user reports to show businesses which credit and debit card payments have processed during the specified time period.