13 Ratings
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Score 4.9 out of 100
3 Ratings
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Score 8.1 out of 100

Attribute Ratings

  • MicroBiz is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

3.7

Fiserv (First Data) - ICICI Merchant Services

37%
7 Ratings
8.3

MicroBiz

83%
2 Ratings

Likelihood to Recommend

Fiserv

The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
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MicroBiz LLC

Suitable for small and mid sized retail businesses. Many features to automate operations (bar code scanning throughout application, auto generate POS based on mix/max, stock look-up). May not be ideal for large retail stores. Lacks integrations with ERP systems such as SAP or Oracle. Missing some specialty features such as serialized inventory.
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Pros

Fiserv

  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
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MicroBiz LLC

  • Ring up transactions and take payments
  • Manage inventory
  • Management Reporting
  • Discounts and promotions
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Cons

Fiserv

  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
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MicroBiz LLC

  • Missing a couple helpful features (such as a free loyalty program)
  • The formatting on some screens is whacky and the font can be small
  • It could be easier to email receipts (need to set this before the transaction)
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Pricing Details

Fiserv (First Data) - ICICI Merchant Services

Starting Price

Editions & Modules

Fiserv (First Data) - ICICI Merchant Services editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    MicroBiz

    Starting Price

    $60 per month

    Editions & Modules

    MicroBiz editions and modules pricing
    EditionModules
    MicroBiz Cloud$601

    Footnotes

    1. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $200

    Additional Details

    Alternatives Considered

    Fiserv

    First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
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    MicroBiz LLC

    It was close but we just liked some of the features in microbiz better. Plus it was cheaper
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    Return on Investment

    Fiserv

    • Our ROI has been very positive
    • Our company has been able to process cash receipts remotely
    • Our processing charges have been lower
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    MicroBiz LLC

    • Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications
    • Synch with QBO allows us to save time manually entering financial data into our accounting system
    • Bar code scanning in both the front end and back end saves time and money
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    Screenshots

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