5 Ratings
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Score 1.3 out of 100
3 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Fiserv (First Data) - ICICI Merchant Services

The arena of companies to choose from to process credit/debit card payments at this level is ridiculously small. I was told which one we would be working with, and am unaware how the others compare(especially on processing fees), but I can only assume that they would be better to work with than FirstData after the overly complicated process we have gone through over the last couple years when we were told it would easily take less than a year.
Anonymous | TrustRadius Reviewer

MicroBiz

Suitable for small and mid sized retail businesses. Many features to automate operations (bar code scanning throughout application, auto generate POS based on mix/max, stock look-up).May not be ideal for large retail stores. Lacks integrations with ERP systems such as SAP or Oracle. Missing some specialty features such as serialized inventory.
Dave Vandenberg | TrustRadius Reviewer

Pros

Fiserv (First Data) - ICICI Merchant Services

  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
Ruby Javaid | TrustRadius Reviewer

MicroBiz

  • Ring up transactions and take payments
  • Manage inventory
  • Management Reporting
  • Discounts and promotions
Mike Pinzle | TrustRadius Reviewer

Cons

Fiserv (First Data) - ICICI Merchant Services

  • [I believe] Charges are not transparent at all. They want to enable different features without telling us and charge for it.
  • Believe me, they charge you for every other feature, we need to really hunt them to get it deactivated.
Anonymous | TrustRadius Reviewer

MicroBiz

  • Missing a couple helpful features (such as a free loyalty program)
  • The formatting on some screens is whacky and the font can be small
  • It could be easier to email receipts (need to set this before the transaction)
Dave Vandenberg | TrustRadius Reviewer

Alternatives Considered

Fiserv (First Data) - ICICI Merchant Services

PayPal would have been a good choice, but users would have to leave the site in order to pay, so that choice did not appeal.

Stripe wasn't as easy to integrate when I chose FirstData, which is why I ultimately chose FirstData.
Ruby Javaid | TrustRadius Reviewer

MicroBiz

It was close but we just liked some of the features in microbiz better. Plus it was cheaper
Mike Pinzle | TrustRadius Reviewer

Return on Investment

Fiserv (First Data) - ICICI Merchant Services

  • An enormous loss of revenue due to drastic differentiation in time to market compared to how long we were told it will take.
  • Once we can finally get everything implemented, we're able to charge merchants transaction fees and regular processing fees to produce a profit limited only by our sales efforts and competition.
  • Far more costly than initially believed due to all dependency needs for PCI compliance and EMV testing.
Anonymous | TrustRadius Reviewer

MicroBiz

  • Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications
  • Synch with QBO allows us to save time manually entering financial data into our accounting system
  • Bar code scanning in both the front end and back end saves time and money
Dave Vandenberg | TrustRadius Reviewer

Screenshots

Fiserv (First Data) - ICICI Merchant Services

Pricing Details

Fiserv (First Data) - ICICI Merchant Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Fiserv (First Data) - ICICI Merchant Services Editions & Modules

Additional Pricing Details

MicroBiz

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$200

MicroBiz Editions & Modules

Edition
MicroBiz Cloud$601
  1. per month
Additional Pricing Details

Add comparison