Fishbowl Inventory vs. IBM Sterling Order Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fishbowl Inventory
Score 6.2 out of 10
N/A
Fishbowl Advanced is the company's on-premises inventory tracking, warehousing, and manufacturing solution with hosted capabilities, offering real-time inventory visibility and control across all locations and order fulfillment for physical warehouses, on-the-go inventory, 3PL, or drop shipping.N/A
IBM Sterling Order Management
Score 9.0 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Pricing
Fishbowl InventoryIBM Sterling Order Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fishbowl InventoryIBM Sterling Order Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Fishbowl InventoryIBM Sterling Order Management
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Fishbowl InventoryIBM Sterling Order Management
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User Ratings
Fishbowl InventoryIBM Sterling Order Management
Likelihood to Recommend
8.1
(5 ratings)
7.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(3 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Fishbowl InventoryIBM Sterling Order Management
Likelihood to Recommend
Fishbowl
Fishbowl is well suited for warehouse operations because you can control, monitor, report or view the progress of materials all the way from purchasing and receiving to the shipment and tracking of products. It integrates with major carriers and with QuickBooks so it does offer a suite that can support the entire operation. It allows for workflow monitoring, so particular groups or products can be tracked.
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IBM
It's perfect for medium to large retailers
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Pros
Fishbowl
  • Inventory control - provides easy/accurate reports. Also, cycle counts can be done at any time. The warehouse team was easily trained.
  • Sales Orders - Fishbowl allowed us to have the sales orders accessible to everyone and linked the customers' purchase order to the orders and work orders (within the system). It no longer needs to be manually linked.
  • Custom reports - for a small fee we had reports customized specifically for our company.
  • Link to Quickbooks - invoices generated directly after closure of sales order.
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IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
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Cons
Fishbowl
  • MRP
  • BOM creation
  • Unified interface
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IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
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Likelihood to Renew
Fishbowl
No answers on this topic
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
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Support Rating
Fishbowl
Originally the support for Fishbowl was very poor. It was hard to get anyone to help. In the last 12 - 14 months, it has greatly improved and if it continues this way I would certainly rate it higher.
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IBM
No answers on this topic
Alternatives Considered
Fishbowl
Fishbowl is more useful than QuickBooks Manufacturing if you operate complex manufacturing with multiple multi layered BOMS
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IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
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Return on Investment
Fishbowl
  • Positive: Decreased time spent on copy/pasting in spreadsheets.
  • Positive: Easier to analyze costs and guarantee efficiency.
  • Negative: Time to get it up and running is really difficult to work with.
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IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
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ScreenShots