Five9 vs. Wavenet Spark IP Media Server
Five9 vs. Wavenet Spark IP Media Server
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
Wavenet Spark IP Media Server | N/A | The Wavenet Spark IP Media Server is a unified media platform with Advanced IVR (Interactive Voice Recognition) and media deployment capabilities. Wavenet's Spark platform includes a suite of tools that enables CSPs and mobile operators to better their customer service. Services on the server include: IVR - Interactive Voice Recognition RBT -Ring Back Tone VMS - Voice Mail Service MCA - Missed Call Alerts MCG - Missed Call… | N/A |
Five9 | Wavenet Spark IP Media Server | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | Wavenet Spark IP Media Server | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Five9 | Wavenet Spark IP Media Server | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Five9 Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | Wavenet Spark IP Media Server | |
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Likelihood to Recommend | 8.4 (36 ratings) | - (0 ratings) |
Support Rating | 8.0 (8 ratings) | - (0 ratings) |
Five9 | Wavenet Spark IP Media Server | |
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Likelihood to Recommend | Five9 | Global Wavenet No answers on this topic |
Pros | Five9 | Global Wavenet No answers on this topic |
Cons | Five9 | Global Wavenet No answers on this topic |
Support Rating | Five9 | Global Wavenet No answers on this topic |
Alternatives Considered | Five9 | Global Wavenet No answers on this topic |
Return on Investment | Five9 | Global Wavenet No answers on this topic |
ScreenShots | Five9 Screenshots |