Fleet Complete vs. Geotab

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fleet Complete
Score 7.4 out of 10
N/A
Fleet Complete in Toronto offers a suite of fleet management and telematics applications, covering GPS tracking, dispatching decisions, asset tracking for heavy duty equipment, Electronic Logging Device (ELD), a mobile inspection app, and a Task Tracker application for managing workforce resources in the field.N/A
Geotab
Score 9.8 out of 10
N/A
Geotab in Ontario offers their fleet management system, consisting of MyGeotab cloud platform for managing driver and vehicle information, driver tracking and route optimization, as well as driver and vehicle efficiency (e.g. fueling, maintenance, MPG benchmarking) analysis capabilities for cost-control and fleet expansion. Additionally, Geotab offers GO8, a hardware tracking device that integrates with the platform.N/A
Pricing
Fleet CompleteGeotab
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fleet CompleteGeotab
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
User Ratings
Fleet CompleteGeotab
Likelihood to Recommend
6.0
(1 ratings)
4.0
(1 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
Fleet CompleteGeotab
Likelihood to Recommend
Fleet Complete
Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!
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Geotab
Geotab is a good product. I think ultimately it falls short in the clunky-ness of the program. If you are not intending to have users utilize the website and instead are going to feed data into a BI tool I think it would be a great product. I think if you are aiming to have the website utilized by your users and are looking for a one-stop-shop to drive your end-users to for reporting and data and are aiming to manage the program out of the program itself—I would not recommend it. I think the UI and UX clunky-ness is a hindrance and will lead to a lot of training because the learning curve is so steep. If you have a large Training team owning this and can swing that, it would be fine. However, if you are scrappy and looking for minimal need to train and re-train and want something intuitive and with a low learning curve, this is not it.
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Pros
Fleet Complete
  • Affordable.
  • Includes a lot of added benefits such as BigRoad.
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Geotab
  • I appreciate the breadcrumb reporting and the ability to see specific data points every second.
  • The accident reconstruction is a great tool.
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Cons
Fleet Complete
  • Desktop version is very outdated. Needs to be created to work with Macs as well.
  • The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.
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Geotab
  • The UI is very clunky.
  • Reporting and dashboards are not intuitive.
  • The UX leaves a lot to be desired.
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Support Rating
Fleet Complete
Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.
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Geotab
No answers on this topic
Alternatives Considered
Fleet Complete
Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.
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Geotab
I think ultimately the product itself is good, however, the other competitors in the space have much better UIs and they almost all seem more intuitive. The reporting is easier to create and not just based in Excel and they feel more developed. I think that if Geotab were to focus on their UI and UX and really develop it more, there would be a significant bump in customer satisfaction for Geotab and they would be a huge force in the enterprise space.
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Return on Investment
Fleet Complete
  • Peace of mind when it comes to hanging assets.
  • We have saved a lot of time when trying to calculate IFTA each quarter.
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Geotab
  • Tracking has allowed us to recover assets from exited employees saving us about $500k.
  • While we could have had a dent in our fuel costs from idling or speeding some of the mechanisms used in the system haven't allowed that to come to fruition.
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ScreenShots