Fleet Complete vs. GPS Insight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fleet Complete
Score 8.8 out of 10
N/A
Fleet Complete in Toronto offers a suite of fleet management and telematics applications, covering GPS tracking, dispatching decisions, asset tracking for heavy duty equipment, Electronic Logging Device (ELD), a mobile inspection app, and a Task Tracker application for managing workforce resources in the field.N/A
GPS Insight
Score 6.5 out of 10
N/A
GPS Insight in Scottsdale, Arizona offers their suite of fleet management applications focusing primarily on GPS tracking of assets as well as fueling management. The software includes the capabilities of the former Rhino Fleet Tracking solution, now part of GPS Insight.N/A
Pricing
Fleet CompleteGPS Insight
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fleet CompleteGPS Insight
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fleet CompleteGPS Insight
Top Pros
Top Cons
User Ratings
Fleet CompleteGPS Insight
Likelihood to Recommend
6.0
(1 ratings)
10.0
(2 ratings)
Support Rating
6.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Fleet CompleteGPS Insight
Likelihood to Recommend
Fleet Complete
Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!
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GPS Insight
Many times a manager is out of the office and needs to find out what job site and location a crew is. The GPS Insight iOS app is very reliable and makes this an easy task. Now and then, it will log you out of the app, but it’s not that big of a deal.
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Pros
Fleet Complete
  • Affordable.
  • Includes a lot of added benefits such as BigRoad.
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GPS Insight
  • Accurate location information.
  • Updated interface.
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Cons
Fleet Complete
  • Desktop version is very outdated. Needs to be created to work with Macs as well.
  • The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.
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GPS Insight
  • Overlay weather radar.
  • Faster refresh rate.
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Support Rating
Fleet Complete
Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.
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GPS Insight
Customer support is always responsive and extremely helpful. They pick up the phone and respond to emails promptly. They reached out to us recently to make sure we were getting the most out of the software. They walked me through how to set up some great reports.
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Alternatives Considered
Fleet Complete
Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.
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GPS Insight
Ease of use, visually appealing, reporting provided
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Return on Investment
Fleet Complete
  • Peace of mind when it comes to hanging assets.
  • We have saved a lot of time when trying to calculate IFTA each quarter.
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GPS Insight
  • Save on monthly cost.
  • Identities long idle time.
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