Fleet Complete vs. McLeod LoadMaster

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fleet Complete
Score 7.5 out of 10
N/A
Fleet Complete in Toronto offers a suite of fleet management and telematics applications, covering GPS tracking, dispatching decisions, asset tracking for heavy duty equipment, Electronic Logging Device (ELD), a mobile inspection app, and a Task Tracker application for managing workforce resources in the field.N/A
LoadMaster
Score 10.0 out of 10
N/A
McLeod Software in Birmingham, Alabama offers LoadMaster, a fleet management tailored to the needs of trucking companies covering dispatch, vehicle fuel and maintenance management, mobile driver communication, driver safety and efficiency management, and other features.N/A
Pricing
Fleet CompleteMcLeod LoadMaster
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fleet CompleteLoadMaster
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fleet CompleteMcLeod LoadMaster
Top Pros
Top Cons
User Ratings
Fleet CompleteMcLeod LoadMaster
Likelihood to Recommend
6.0
(1 ratings)
10.0
(1 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
Fleet CompleteMcLeod LoadMaster
Likelihood to Recommend
Fleet Complete
Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!
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McLeod Software
On my daily tasks, it helps me to track every order and provide us with detailed information, logging times, [and] user's interactions. Not only [being] able to track but to build and receive orders thru its transmission system is good because it is integrated with a huge amount of companies world wide, reducing the effort and costs in contracting several apps to do just one thing.
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Pros
Fleet Complete
  • Affordable.
  • Includes a lot of added benefits such as BigRoad.
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McLeod Software
  • Dispatching management- with all its features we can be sure that McLeod will cover all the possible needs when dispatching a load.
  • Billing and documentation- its platform also provides several ways to gather all our documentation and keep them recorded.
  • GPS tracking- its implementation on GPS is beyond of our expectations. It works perfectly with the most known GPS apps such Macropoint, Keeptruckin, LoadTrack and more.
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Cons
Fleet Complete
  • Desktop version is very outdated. Needs to be created to work with Macs as well.
  • The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.
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McLeod Software
  • Guides- we would love to have some updated tutorials and videos about how to use it
  • Feedback system- everyone wants to be listened to. We would appreciate a system to leave a feedback about its product and its new functionalities.
  • Fresh look- it is not ugly but McLeod is strong [and] powerful and I think a newer and fresh look will be nice.
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Support Rating
Fleet Complete
Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.
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McLeod Software
No answers on this topic
Alternatives Considered
Fleet Complete
Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.
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McLeod Software
McLeod has several implementations and is always looking for new ways to get up-to-date. Also, it is stable which is a nice thing when you are a big company handling thousands and thousands of loads every day. We are not only building loads but selling, tracking, dispatching, billing them, and all is being done in the same app.
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Return on Investment
Fleet Complete
  • Peace of mind when it comes to hanging assets.
  • We have saved a lot of time when trying to calculate IFTA each quarter.
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McLeod Software
  • Looks a bit old- we are in a new age of apps with fresh looks and responsive designs, however, this does not impact our business but we think that using a new face will help with the training curve.
  • It might delay the operation a bit because we need to access different menu items to get to one specific point.
  • A positive thing would be that with all the amount of features it has. McLeod is always trying keep the platform stable, and we know it is not easy to maintain a software like that.
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ScreenShots