TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FlexiHub

    Score10 out of 10
    N/ASoftware as a service for accessing USB devices connected to remote computers over the Internet FlexiHub enables users to set up a USB over network connection so they can link remotely-located computers with USB peripherals attached to a local machine. Users can share USB devices over Ethernet and connect them in real-time no matter if they are down the hall, across the city, or on the other side of the world. FlexiHub is a software as a service for redirecting all types of…N/A

    RemoteCall PC/Mobile/Visual

    Score9.7 out of 10
    Enterprise companies (1,001+ employees)
    RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…

    $30

    per installation

    Pricing
    FlexiHubRemoteCall PC/Mobile/Visual
    Editions & Modules
    No answers on this topic
    RemoteCall Server
    30k+ USD
    per installation
    RemoteCall PC
    59.90 / month
    per seat
    RemoteCall PC + visual
    74.90 / month
    per seat
    RemoteCall PC + mobile
    79.90 / month
    per seat
    RemoteCall PC + mobile + visual
    129.90 / month
    per seat
    Offerings
    Pricing Offerings
    FlexiHubRemoteCall PC/Mobile/Visual
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
    More Pricing Information
    Features
    FlexiHubRemoteCall PC/Mobile/Visual
    Internet of Things
    Comparison of Internet of Things features of FlexiHub and RemoteCall PC/Mobile/Visual
    Feature
    FlexiHub
    10.0
    2 Ratings
    23% above category average
    RemoteCall PC/Mobile/Visual
    -
    Ratings
    IoT Device Management10.02 Ratings00 Ratings
    IoT Data Management10.02 Ratings00 Ratings
    Best Alternatives
    FlexiHubRemoteCall PC/Mobile/Visual
    Small Businesses
    AWS IoT Core
    Score10 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    AWS IoT Core
    Score10 out of 10
    TeamViewer
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlexiHubRemoteCall PC/Mobile/Visual
    Likelihood to Recommend
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    FlexiHubRemoteCall PC/Mobile/Visual
    Likelihood to Recommend
    Electronic Team
    We’ve put FlexiHub through its paces to see if it’s any good for remote vehicle health checks. We tried the app out with a handful of USB devices for car diagnostics and so far, everything is going smoothly. We also worked to develop an iOS app for remote diagnostics. Our testers from another office easily connected over the Internet thanks to FlexiHub. FlexiHub works perfectly in UDP connections, and needs an Internet connection. But there is no opportunity to work over LAN. This can be an issue.
    Read full review
    Rsupport
    There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.
    Incentivized
    Read full review
    Pros
    Electronic Team
    • User-Friendly Interface
    • Efficient Troubleshooting
    • Flexible Connectivity Options
    Read full review
    Rsupport
    • low cost.
    • fast access.
    • Remote mobile service.
    Incentivized
    Read full review
    Cons
    Electronic Team
    • Stable connections, but some devices are not recognized correctly
    • Pricing is too high
    Read full review
    Rsupport
    • They need to invest more in advertising.
    • Fewer users than competitors.
    Incentivized
    Read full review
    Alternatives Considered
    Electronic Team
    I made the switch to FlexiHub because I found it to be more reliable and user-friendly for my specific needs. FlexiHub offers a more seamless experience when it comes to remotely accessing and managing USB devices, with fewer connectivity issues compared to the other products I was using. also TeamViewer's pricing structure didn't align well with my needs. FlexiHub's subscription plans offered a better fit for my usage.
    Read full review
    Rsupport
    RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.
    Incentivized
    Read full review
    Return on Investment
    Electronic Team
    • We have increased our productivity due to the ability of remote access
    • Developed and tested the app with remote USB access
    • We can work with our freelance and remote testers; all we need is an Internet connection
    Read full review
    Rsupport
    • Saved a lot of time and money.
    • Low cost.
    Incentivized
    Read full review
    ScreenShots

    FlexiHub Screenshots

    Product screenshotProduct screenshotProduct screenshot

    RemoteCall PC/Mobile/Visual Screenshots

    Screenshot of PC supportScreenshot of Mobile supportScreenshot of Visual supportScreenshot of Remote support work-from-homeScreenshot of RemoteCall WebViewer