TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FlowUp

    Score6.1 out of 10
    N/AFlowUp is a Follow-up Automation software that gives users automated follow-ups to design a workflow to reach leads at their most preferred communication channel. FlowUp aims to strengthen follow-up with multiple channel outreach with Calls, SMS, MMS, Ringless Voicemails, Surveys, Press 1 campaigns. It gives campaigns an edge with its Inbound strategy to stay connected with leads even while offline. It also helps keep all the needed platforms around with a Zero-coding CRM…N/A

    Zoho SalesIQ

    Score9.7 out of 10
    N/AZoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers: A detailed list of visitors sorted based on the criteria that matter to businesses A codeless website…

    $0

    per month per user

    Pricing
    FlowUpZoho SalesIQ
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month per user
    Basic
    $10
    per month per user
    Professional
    $17
    per month per user
    Enterprise
    $25
    per month per user
    Offerings
    Pricing Offerings
    FlowUpZoho SalesIQ
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup Fee$300 Per useOptional
    Additional DetailsThere will be Extra charges for Buy numbers. Numbers charges will be $5/per month for local Number and $10/per month for Toll-Free Number—
    More Pricing Information
    Community Pulse
    FlowUpZoho SalesIQ
    Considered Both Products
    Flowup
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    7 Answers
    Best Alternatives
    FlowUpZoho SalesIQ
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    Score8.5 out of 10
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlowUpZoho SalesIQ
    Likelihood to Recommend
    10.0
    (3 ratings)
    10.0
    (13 ratings)
    User Testimonials
    FlowUpZoho SalesIQ
    Likelihood to Recommend
    Flowup
    FlowUp is a well-suited tool for follow-up and marketing automation and it's worth giving a trial. This tool facilitates ease to engage with leads and customers more effectively and efficiently.
    Read full review
    Zoho
    If you are facing issues of agents not being able to respond to queries, which is usually faced with our tools, Zoho SalesIQ is probably the best choice as the default notification is very loud and clear hence makes sure that no chat query is left unattended. The desktop application of Zoho SalesIQ for Windows, Linux, and MAC OS is a superb feature not offered by many other chat applications. The geographical locations of website visitors are sometimes not very accurate hence it is advised not to always rely on it and better reconfirm it from the lead.
    Incentivized
    Read full review
    Pros
    Flowup
    • FlowUp presents planning schemes to make sales and communications during jobs such as software development or to create contract plans after completion much easier than they would be without it, by offering direct communication methods for sending announcements, proposals, or simply interacting privately.
    Incentivized
    Read full review
    Zoho
    • It has helped us increase our revenues by a significant margin over the last few years. Technical help is quite quick to respond.
    • UI that is convenient and practical. It's simple to use and understand. We value being able to see how users arrive at our site.
    • Zoho SalesIQ has a fantastic live chat feature that includes a notification, monitoring and reporting system.
    Incentivized
    Read full review
    Cons
    Flowup
    • I haven't encountered any stumbling block while using FlowUp as it does what it's designed to achieve.
    Read full review
    Zoho
    • Overall it's a very simple tool that doesn't offer a lot of complexity or expanded tools
    • Even though it's all in the Zoho family, it doesn't work seemlessly with CRM or other Zoho products
    • Not always the best at identifying similar users across different browsers, devices, etc
    Incentivized
    Read full review
    Alternatives Considered
    Flowup
    It's very outstanding for real-time sales reporting. Excellent with lead management. Efficient with email management. Customization of the dashboard.
    Incentivized
    Read full review
    Zoho
    Tawk to was nice but it was missing a lot of features that Zoho SalesIQ has. And a massively important advantage that SalesIQ had was that it integrated with other Zoho apps that we already used. The pricing of Zoho SalesIQ was also very attractive, we felt that it offered a great bang for our buck.
    Incentivized
    Read full review
    Return on Investment
    Flowup
    • There has been a big increase in the company's profit rate in the last quarter, and all thanks to the fact that we have started implementing Flowup for our commercial strategies, the reason for this being to be able to further expand our possibilities to reach potential clientele and other managers in the team.
    Incentivized
    Read full review
    Zoho
    • We interact with about 50 visitors a month and it's great when we can see the full picture, to see and interact based on whether they are a new contact or a long-time customer.
    • Capturing new website visitors at the time that they have a question about your product is important.
    • Missing chats can be frustrating.
    Incentivized
    Read full review
    ScreenShots

    FlowUp Screenshots

    Screenshot of Followup Automation

    Zoho SalesIQ Screenshots

    Screenshot of Performance metricsScreenshot of Ring viewScreenshot of Codeless botScreenshot of Proactive chat triggersScreenshot of Agent mobile appScreenshot of Audio call