What users are saying about
19 Ratings
19 Ratings
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Score 8.4 out of 101

Likelihood to Recommend

Zoho SalesIQ

Very good at visitor tracking and strongly recommend it if you are using other Zoho products like CRM. If we weren't using CRM, I'm not sure if it would have the same appeal to us. The ability to monitor and interact with CRM contacts through their all their touch points with your site is excellent and very important. I find the notifications inconsistent and do sometimes miss chats.
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Pros

Zoho SalesIQ

  • Synchronizing with CRM
  • Automation
  • Customization based on customer behaviour
  • Visibility of customers on the site and their actions
Srikanth Acharya profile photo

Cons

Zoho SalesIQ

  • Improve the mobile app. Make it more similar to the portal but flexible to navigate.
  • Automatic leads (or actions). When a visitor meets some conditions, open a window requesting a name and email (and/or additional information).
  • Visit goals. When a visitor is the X visitor of this place today (for the month). Something like that could be cool.
Alexis Correa profile photo

Alternatives Considered

Zoho SalesIQ

We like Zoho SalesIQ better than the HubSpot live visitor tracking; it provides more information and is much more cost effective. I find Intercom.io to be a superior product and we use it on another one of our sites and actually have a noticeably higher interaction rate. However the integration with other Zoho products is a compelling aspect.
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Return on Investment

Zoho SalesIQ

  • Definitely positive. I include it as part of a very good system that works for us as a company.
  • It's not expensive when included in the CRM plus package.
  • When synced with your database via the CRM it is a very good tool.
Lee Gardener profile photo

Pricing Details

Zoho SalesIQ

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

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