FluidSurveys (Discontinued) vs. Microsoft Application Server (deprecated)

For surveys, and for centralized info-gathering, FluidSurveys provides an excellent solution. There are other programs out there which provide a wider range of solutions (i.e., they can be used for surveying AND comprehensive online engagement, rather than just a data-gathering type of consultation); however, for programming and implementing surveys, FluidSurveys has an effective variety of strengths and options that make it optimal for users who are focused specifically on surveys.

Microsoft Application Server has been incredible this past year during COVID. Previously I would have said that we could go without it, but after this past season, I’m glad we have utilized it. Without having this software set up prior to COVID, we would have been in a tough situation. I mention COVID a lot because we were able to continue our work almost seamlessly this entire year.

• User-friendly. For the majority of the general and basic tools you can use with FluidSurveys to build surveys are simple to use and intuitive. When certain issues come up, the service is quick (chat room) and effective.
• Anonymity: the software has the reputation of being safer in terms of safeguarding private information the respondents share by answering surveys (this is mainly due to the fact that the servers are in Canada). Thus, indirectly, they increase response rates.
• Extensive possibilities: FluidSurveys offers a plethora of possibilities and options that really renders the experience interesting in terms of micro-managing each details of the surveys you are sending out there. When the invitation leaves by email, it is exactly how you want it.

• Microsoft Application Server has proven to be highly reliable and effective at deploying to all of its clients.
• Application performance is surprisingly good and responsive even in bandwidth-constrained environments and generally very reliable.
• All software programs are manageable from a single location, even when bandwidth is limited.

• There should be more flexibility and customizability with regard to survey design (e.g. background, fonts...)

• Some security hotfixes and general release updates require restarts.
• We wish it supported more applications out of the box.
• Thin client support would be great for MS Application Server.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Note: I am responding to this question as a user of the system and not a representative of my organization.

On a personal level/as a user only, I would definitely continue to use FluidSurveys.On a personal level/as a user only, I would definitely continue to use FluidSurveys.

I think the average person can very quickly pick up on the basics of the system: they would have no problems programming and launching a basic survey. Organizations may benefit from having people of different backgrounds getting their hands dirty in the system: at a minimum, both web programmers and opinion research advisors should be solicited for input or help.

I have found Microsoft Application Server to be incredibly easy to use. I have used dozens of similar programs and have always struggled to navigate through all the functions. So far I have been able to adapt and learn this software with ease. I rarely run into a problem that I wasn’t easily able to move forward on with a few tips.

Stability is one of the first things we consider when evaluating software. MS Application Server has been rock solid and has reduced the time that our IT staff dedicates to maintaining our legacy applications.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Although I do not have much experience with Survey Monkey, the only two reasons why I choose FluidSurveys is that clients demand it (privacy and anonymity) and because managing multiple surveys at a time is easier. As for ODK Collect, I think it is a valuable alternative to FluidSurveys if you have time to learn the coding (not very complicated). ODK is a little less user friendly and you cannot address small details as you can with FluidSurveys (e.g.: formatting).

It has a similar feature to what Microsoft Application Server has but at a greater cost and also having to deal with another vendor when we could use a full Microsoft Stack for better training and support.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Confidentiality of data is a big concern for our company, and we feel more secure working with a Canadian company. Our clients feel more secure, too.

• Our ROI has been great since it has enabled our IT staff to have a central location to perform application updates which enables us to save time and money.
• Deployment is very easy since the internal applications that required constant updating are now updated in one central location.
• It's a lot easier to be within compliance protocols requirements.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info