Item: FluidSurveys (Discontinued)
Rating: 9
Author: Verified User

Overall Satisfaction with FluidSurveys

Use Cases and Deployment Scope

We use FluidSurveys to conduct online surveys with our clients.

Pros and Cons

Pros

Very user-friendly
Great variety of question options
Quickly accessible customer support service

Cons

There should be more flexibility and customizability with regard to survey design (e.g. background, fonts...)

Return on Investment

Confidentiality of data is a big concern for our company, and we feel more secure working with a Canadian company. Our clients feel more secure, too.

Alternatives Considered

SurveyMonkey

FluidSurveys is a Canadian company. It has more advanced branching and piping options.

It is a very user-friendly survey tool, so even for someone who has no previous experience can figure out how to navigate through the tool very easily. Creating reports based on descriptive statistics is very easy, and recently it paired up with Statwing, which enables doing correlation and regression analysis, as well.

Using FluidSurveys

Users and Roles

Likelihood to Renew

We are very happy with FluidSurveys. It is a simple and intuitive tool, has a good variety of sample survey templates, allows real-time response analysis and easy report-generation feature. We have been able to access support very quickly from their team when we had a question / concern. We will most likely upgrade to the Ultra version, though, as the branching options in Pro package are somewhat limited.

Comments

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FluidSurveys - The most user-friendly survey tool !

Software Version